Privacy Policy

This Privacy Policy applies to all users who access or use https://www.admistay.com, its subdomains, web pages, enquiry forms, student accommodation listings, admission services, partner portals, communication systems, digital tools, and related services operated by Admistay.

By using our platform, submitting your information, making an enquiry, requesting admission or accommodation support, communicating with our team, or using our services, you consent to the collection, use, disclosure, storage, and processing of your information as described in this Privacy Policy.

Admistay, We, Us, Our

Refers to Admistay Private Limited, its directors, employees, representatives, partners, service providers, and authorised affiliates.

User, You, Your

Refers to students, parents, guardians, applicants, website visitors, accommodation seekers, admission applicants, partners, providers, and other users of our platform.

Personal Information

Any information that identifies or can reasonably identify an individual, directly or indirectly.

Services

Admissions support, accommodation search, booking assistance, enquiry management, student support, partner services, and related digital services.

Accommodation Partners

PBSA operators, landlords, property managers, letting agencies, housing providers, homestays, and student accommodation providers.

Educational Partners

Universities, colleges, schools, admission offices, institutions, representatives, and authorised education service providers.

We may collect information that you voluntarily provide, including:

• Name, email address, mobile number, WhatsApp number, and country code.
• Preferred destination, city, university, course, intake, and study level.
• Accommodation preferences such as budget, room type, move-in date, tenancy duration, and preferred location.
• Academic details, test scores, documents, passport details, and admission-related information where required.
• Guarantor details, emergency contact details, payment-related references, or booking information where required by accommodation providers.
• Messages, calls, chat records, forms, feedback, reviews, complaints, and support requests.

When you use our website or digital services, we may automatically collect:

• IP address, browser type, operating system, device type, and device identifiers.
• Pages visited, links clicked, search queries, referral source, session duration, and interaction data.
• Approximate location based on IP address or device settings.
• Cookies, pixels, analytics identifiers, advertising identifiers, and similar tracking technologies.
• Technical logs used for security, fraud prevention, debugging, performance, and platform improvement.

We may receive information about you from accommodation providers, universities, educational partners, advertising platforms, analytics providers, CRM tools, payment processors, verification partners, lead partners, referral partners, and publicly available sources.

This information may be combined with information you provide directly to us to improve our services, verify enquiries, process applications, support bookings, prevent fraud, and communicate relevant options.

Admistay may use your information to:

• Provide admission guidance, university shortlisting, and application support.
• Provide student accommodation search, comparison, booking, and support services.
• Contact you via phone, WhatsApp, SMS, email, or other electronic means.
• Share relevant details with accommodation providers, universities, and authorised partners.
• Process enquiries, bookings, callbacks, admission requests, and service requests.
• Improve website performance, user experience, recommendations, and service quality.
• Send service updates, offers, reminders, marketing communications, and important notices.
• Detect fraud, prevent misuse, secure the platform, and enforce our legal rights.
• Comply with legal, regulatory, tax, accounting, contractual, and dispute-resolution requirements.

We process personal information based on your consent, performance of services requested by you, legitimate business interests, contractual requirements, legal obligations, fraud prevention, dispute resolution, and protection of Admistay's rights, users, partners, and platform.

Where consent is required by applicable law, you may withdraw your consent by contacting us. However, withdrawal of consent may limit our ability to provide certain services.

By submitting your details to Admistay, you expressly consent to receive communications from us through phone calls, WhatsApp, SMS, email, automated systems, platform notifications, and other electronic means.

These communications may include service updates, accommodation options, admission support, booking reminders, offers, application updates, partner services, feedback requests, and marketing communications.

You may opt out of marketing communications at any time by contacting us. Service-related, legal, transactional, security, or operational communications may continue where necessary.

You authorise Admistay to share your information with:

• Accommodation providers, landlords, property managers, and housing operators.
• Universities, colleges, admission teams, and educational institutions.
• Visa partners, document verification partners, payment processors, and support providers.
• CRM, analytics, hosting, cloud, email, call, WhatsApp, and technology service providers.
• Advertising, marketing, retargeting, and business intelligence platforms.
• Legal advisors, auditors, regulators, law enforcement, and government authorities where required.
• Business partners in connection with mergers, restructuring, investment, sale, acquisition, or transfer of business assets.

We do not sell your personal information as a standalone product. However, your information may be shared where necessary to provide services, support enquiries, process bookings, manage admissions, operate the platform, and conduct lawful business activities.

We use cookies, pixels, tags, analytics tools, and similar technologies to understand user behaviour, remember preferences, improve website performance, measure marketing campaigns, personalise content, detect fraud, and enhance security.

Third-party tools such as analytics platforms, advertising platforms, social media platforms, and CRM systems may also place cookies or collect data when you interact with our website. You may disable cookies through your browser settings, but certain features may not work properly.

We may use advertising and retargeting tools to show relevant ads, accommodation options, admission services, and offers to users who have visited our platform or interacted with Admistay.

These tools may use cookies, pixels, device identifiers, hashed contact details, or usage data to measure campaign performance and deliver more relevant communication.

Your information may be stored, processed, accessed, or transferred in India and other countries where our service providers, technology vendors, accommodation partners, universities, or business partners operate.

By using our services, you consent to such transfers, storage, and processing. We take reasonable steps to ensure that your information is handled securely and in accordance with this Privacy Policy.

Admistay uses reasonable technical, organisational, and administrative safeguards to protect personal information against unauthorised access, misuse, disclosure, alteration, loss, or destruction.

However, no internet transmission, electronic storage system, website, server, communication platform, or payment system is completely secure. Therefore, we cannot guarantee absolute security of your information.

We retain personal information for as long as necessary to provide services, manage enquiries, support bookings, process admissions, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, maintain records, and protect Admistay's legitimate business interests.

We may retain certain information even after you stop using our services where required for legal, accounting, tax, compliance, audit, fraud prevention, business continuity, or dispute-resolution purposes.

Subject to applicable law, you may request access to, correction of, deletion of, restriction of, or withdrawal of consent for the processing of your personal information.

You may also request that we stop using your information for marketing communications. To exercise these rights, contact us at [email protected].

We may need to verify your identity before acting on your request. Some requests may be refused or limited where permitted by law, including where retention is necessary for legal, contractual, fraud-prevention, dispute, compliance, or business purposes.

Our services are primarily intended for students, parents, guardians, applicants, and accommodation seekers. If a user is below the legal age of majority, services should be accessed only with the consent and supervision of a parent or lawful guardian.

If we become aware that personal information has been collected from a minor without appropriate consent where required, we may delete or restrict such information.

Our platform may contain links to third-party websites, university pages, accommodation provider websites, payment gateways, social media platforms, maps, videos, or partner services.

We are not responsible for the privacy practices, security, content, policies, or actions of third-party websites or services. You should review their privacy policies before sharing information with them.

In the event of a merger, acquisition, restructuring, investment, financing, sale of assets, transfer of business, joint venture, insolvency event, or similar transaction, your information may be transferred, disclosed, or assigned as part of the relevant business transaction.

We may use, retain, and disclose information where necessary to detect, prevent, investigate, or respond to fraud, misuse, security threats, unauthorised access, unlawful activity, policy violations, legal claims, regulatory requests, and enforcement of our Terms and Conditions.

Information submitted through Admistay, including student enquiries, admission requests, accommodation leads, booking requests, partner referrals, and business introductions, may be treated as confidential business information and valuable commercial assets of Admistay.

Users, partners, providers, consultants, employees, and third parties must not misuse, copy, sell, disclose, bypass, or exploit such information without written authorisation from Admistay.

We may update, revise, or replace this Privacy Policy from time to time. Updated versions may be posted on this page with a revised “Last Updated” date. Continued use of the platform after any update means you accept the revised Privacy Policy.

For privacy questions, complaints, data requests, consent withdrawal, corrections, or grievance redressal, you may contact us at:

Admistay Private Limited
IS-801, UrbTech Trade Centre, Sector-132, Noida, Uttar Pradesh – 201304, India
Email: [email protected]
Phone: +91-9654598308
Website: https://www.admistay.com