Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
We, Admistay Private Limited (hereinafter also referred to as “Admistay”), a company incorporated under the laws of India, having our registered office at 927, 9th Floor, Supernova Astralis, Sector 94, Noida, Uttar Pradesh 210301, India, are the creators of this Privacy Policy. For data-protection purposes, Admistay acts as the data controller (and, where applicable under Indian law, the “data fiduciary”).
To ensure better protection of your privacy, we provide this notice explaining our information collection and disclosure practices, the choices you can make, and your rights regarding how your information is collected and used. By visiting https://www.admistay.com, you are accepting and consenting to the practices described in this policy.
If you have any queries or concerns regarding this Privacy Policy, please contact our Customer Support Desk at +91-9654598308 or email us at [email protected].
ANY CAPITALIZED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT.
1. DEFINITIONS
- (a) “We”, “Our”, and “Us”
- Refer to the creators of this Privacy Policy, i.e., Admistay.
- (b) “You”, “Your”, “Yourself” and “User”
- Refer to individuals who use or access the Website and/or our services.
- (c) “Third Parties”
- Refer to any application, website, company, or individual other than Admistay.
- (d) “Accommodation”
- Refers to student rooms, shared apartments, studios, houses, and similar housing options.
- (e) “Third-party accommodation partner”
- Refers to our accommodation partners, including PBSA operators, property management groups, letting agencies, individual property managers, and landlords.
2. INFORMATION GIVEN BY YOU
You may provide information by filling out forms on Admistay, or via phone, email, chat, or at offline events. This may include your name, phone number, and email. For booking accommodation, you may need to provide additional information (e.g., date of birth, country of origin, guarantor details, university name, etc.) via phone, email, or messaging as necessary.
3. INFORMATION WE COLLECT FROM YOU
We may collect the following information when you use our site/services:
- IP address, device identifiers, browser type, operating system, and platform details
- Login and usage information, URL clickstream, and on-page interactions (e.g., scrolling, clicks)
- Phone number or email used to contact Admistay
- Information about your visits to and from our website, including traffic data and location data
We also work with advertising networks, analytics providers, and business partners and may receive information about you from them.
4. COOKIES
We use cookies and similar technologies to understand your preferences and improve our services. Analytics and social media tools may set cookies on your device; social platforms may use such data to show you advertisements. Cookies do not give us access to your device. You may disable cookies in your browser; however, some features of the site may not function properly. Using our chat functionality may also mean we collect your country and IP address solely to enhance website functionality.
5. OUR USE OF YOUR INFORMATION
We will not share your mobile information with third parties/affiliates for marketing or promotional purposes. We use the information you provide to contact you when necessary. After your oral or written confirmation, your information may be shared with our third-party accommodation partners, your university, or relevant authorities solely to process your booking. Please review the privacy policies of such third parties before giving confirmation.
We may send you service updates, blog posts, and notifications about changes to our services. We may also use information for service improvement, analytics, research, surveys, advertisements, and to make suggestions to you and other users. We may combine information from other sources with information you give us and information we collect, for the purposes described above.
6. DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES
- After your oral or written confirmation, information necessary for booking may be shared with third-party accommodation partners.
- Analytics and search engine providers that assist us in improving and optimizing our site.
- If Admistay undergoes a merger, acquisition, reorganization, or asset sale, your information may be transferred to the relevant entity.
- Where required to comply with legal obligations, enforce our terms, or protect the rights, property, or safety of Admistay, our users, or others, we may disclose information to government and/or law enforcement agencies.
7. ACCESSING, REVIEWING, CHANGING YOUR INFORMATION, AND YOUR RIGHTS
If you believe any information we hold about you is incorrect or incomplete, please email us at [email protected] or contact us at +91-9654598308. We will promptly correct any information found to be inaccurate.
You have the right to:
- Ask us not to use your personal information for marketing purposes (opt-out) by writing to [email protected].
- Request access to your personal data by emailing [email protected].
- Request correction, deletion, or restriction of processing of your data by emailing [email protected].
Note: We generally provide access free of charge, except where a request is manifestly unfounded or excessive, in which case a reasonable fee may apply as permitted by law.
8. WHERE WE STORE AND PROCESS YOUR DATA
Your data may be stored and processed in India and in other countries/regions (including the EEA and the UK) where we or our service providers operate. By submitting your personal data, you consent to such transfers. We take reasonable steps to ensure your data is treated securely and in accordance with this policy.
All information you provide is stored on secure servers. Where you have chosen a password to access certain parts of our site, you are responsible for keeping it confidential—please do not share it with anyone. Although we strive to protect your data, transmission over the internet is not entirely secure; once we receive your information, we use strict procedures and security features to prevent unauthorized access.
9. THIRD-PARTY SITES
Our site may contain links to third-party sites, including affiliate partners. We have no control over and are not responsible for the privacy practices or content of such websites. This policy applies only to personal data collected via our website. We recommend that you review the privacy policies of every website you visit.
10. AMENDMENTS
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email or within the service.