University Square Melbourne

Yes, you’re required to pay a 2-week deposit to reserve your room of Yugo University Square, which will go towards your rent. Additionally, a bond (equivalent to 4 weeks’ rent) must be paid before checking in. This bond will be registered with the RTBA (VIC), RBO (SA), or the DMIRS (WA) and held as a security deposit for the duration of your stay. It will be refunded at the end of the tenancy, provided there are no outstanding rent, damages to the room, or cleaning fees. Any damages to your room when you leave may result in charges.

All properties are mixed-gender but automatically split into single male or female apartments. If you want to live with friends of mixed genders, they are happy to accommodate you together. If you identify your gender, you can select your preferred apartment, but this is subject to demand and flat availability, so it’s recommended to get in touch as early as possible with any requests.

You can personalize your room at Yugo University Square as long as you return it to its original state upon check-out. Failure to do so may result in charges for damages.

Smoking and vaping are not allowed inside the residence or common areas (e.g., rooftop terraces) of Yugo University Square. You are welcome to smoke outside the building.

Additional fridges are only allowed at Yugo University Square if they are for the purpose of storing prescribed medication.

Pets are not allowed in the building.

No, unfortunately, there are no spare rooms for visitors as the residences are fully occupied by students.

They host social events throughout the year, including spiritual and cultural get-togethers, fitness events, and more.

They aim to ensure you have a positive living experience. If you’re having issues with your new roommates, it may be possible to change rooms, subject to availability. Contact the resident team for more information. An admin fee may apply for room changes unless there are extenuating circumstances.

Their maintenance team is available to address any issues. Simply fill in a maintenance request form, and their facilities assistant will handle it as soon as possible.

In a shared apartment, overnight guests are not permitted. If you’re in a studio apartment and are comfortable sharing your double bed, you can have a guest for a night or two. Due to fire safety regulations, guests sleeping on the floor are not allowed.

Yes, common spaces are open 24/7. You can also book these spaces if you want a guaranteed time.

Yes, high-speed Wi-Fi is included in all rooms, as well as in social spaces and communal areas.

Apartments are fitted with a dishwasher, fridge/freezer, oven/microwave, and in some cases, a cooktop. Other appliances may depend on the type of room or residence you book. Vacuum cleaners, mops, irons, and ironing boards are available to hire free of charge.

On-site laundry facilities are available for your use throughout your stay.

Residences with an on-site gym typically include free weights, weight training equipment, cardiovascular equipment, and yoga mats. Some properties also feature fitness suites with specialized equipment or dance/yoga studios.

Their reception team is available to accept parcels and signed-for items. You’ll receive an email reminder when your package is ready for collection.

Cleaning of communal spaces is managed by the staff. You are responsible for cleaning your apartment, along with your roommates if applicable. A cleaning service is available; contact them for more information.

Most bike storage is inside secure properties, accessible only to residents. In some cases, bike storage is outside on campus and away from main streets. Using a secure bike lock is recommended for extra security.

Some residences offer on-site parking. Check residence pages or contact the team for more information.

Before check-in, documents will be available for you to complete on the portal. These include information about building rules, fire safety, post & parcel disclaimers, etc. You must complete these before arrival; otherwise, you will need to do so at reception before collecting your keys.

Before arrival, you’ll need to upload documents to the Student Portal, including a copy of your Confirmation of Enrolment from your institution and a copy of your Passport or other official ID. International students will also need a copy of their visa.

You can arrive any time after 2 pm on the day your contract starts (Adelaide allows check-in at any time throughout the day). An option to select your arrival time is available on the portal after booking. Out-of-hours arrivals are possible with prior arrangements and completed documents and payments.

Yes, family and friends are welcome to help with the move-in process. However, please be considerate of other students.

Yes, bedding and kitchen equipment are not included as standard. If you’ve booked a short stay, you can request bedding.

In many cases, early move-in is possible at a daily rate. Contact the residence team to check room availability and adjust your contract start date.

They will provide information on where to park nearby for unloading your belongings as your move-in date approaches.

For fortnightly rent payments, register for Direct Debit before moving in, and payments will be collected automatically. For full payments, use a credit or debit card via the Student Portal.

Direct Debit or Student Portal payments are preferred for safety and efficiency. In some cases, bank transfers may be possible; consult the team for more information.

Utilities, including high-speed Wi-Fi, are included in your rent. The only additional cost is for using laundry machines. Parking may be available at an extra cost; check with the team for details.

No, subletting is not allowed. If you find a replacement tenant, they will handle the paperwork for the new tenant to take over your tenancy.

Yes, you can move out early if you find a replacement tenant. Contact the team to discuss details. Admin fees may apply.

International payments can be made via the Student Portal with a credit or debit card. If paying fortnightly, Direct Debit registration requires an Australian debit card.

Staff are available 24 hours a day to assist with any requests or issues.

Entrances are access-controlled and monitored by CCTV 24 hours a day, with electronic locks on apartment doors operated by key fobs. Resident teams are on site to provide additional support if needed.

Fire safety is a top priority. The building undergoes regular fire alarm tests and inspections of fire safety practices.