Room In A 12 Bedroom Apartment 261 Crown St Surry Hills Nsw Australia 2010

Question 1

What types of student accommodation do you offer?

Answer

They offer various off-campus student accommodation options, including Private rooms, Single Beds in a Twin Shared Room, Double Beds, Queen Beds, King Single Beds, Two Single Beds, and King Beds. Room Features: Ceiling Fan and Heater Bar Fridge Flat-Screen TV Study Desk & Chair Mirror Wardrobe & Chest of Drawers Towels, Pillows, and Bed Linen Provided Vacuum Cleaner Unlimited Free 5G Wi-Fi House Features: Private Lockable Rooms, Shared Bathrooms, All Common Area Consumables Provided (paper, soap, etc.) Dining Table and Chairs Full Kitchen with Utensils and Cookware, including Oven, Kettle, Toaster, Microwave, and Stovetop Large Refrigerator and Freezer Coin-Operated 7kg Washing Machine and 5kg Dryer in the Laundry Fully Furnished Home Additionally, they have a weekly professional cleaning service for all common areas. They prioritise your health and safety, adhering to a rigorous COVID-19 Disinfection Checklist based on guidelines from leading health organisations.

Question 2

What does a Double Room mean?

Answer

A Double Room means a room for two people. It can have two single beds, a queen bed, or a king bed.

Question 3

What is the definition of Bond and Security Deposit?

Answer

Bond: Money held as security, paid to the government. Security Deposit: Money held as security, paid to the proprietor of the business.

Question 4

Where can I find a copy of the contract?

Answer

You can find a copy of the contract on the NSW Fair Trading website.

Question 5

What types of rooms exactly I will get?

Answer

They have three types of rooms: Single, Double, and Twin Share Rooms. The assignment of your room will happen two weeks before your move-in date.

Question 6

In student accommodation, what is a twin shared room?

Answer

In student accommodation, a twin shared room refers to a type of living arrangement where two students of the same gender share a single room. This room typically contains two separate beds, two desks, two chairs, and two storage spaces, allowing both occupants to have their own designated area within the shared space. Twin shared rooms are common in dormitories and student residences as a way to provide affordable housing options and foster social interactions among students. It is recommended you choose this type with your friend or partner.

Question 7

How many people live in a building at Haymarket?

Answer

I cannot tell you the exact number of the residents, but usually it is around 16-25.

Question 8

How often do I pay my rent?

Answer

The easiest way to pay your rent is monthly. They also have full upfront payment options. If you wish to pay the full rent amount in one lump sum, you can do this with a credit or debit card or by bank transfer. Please note that international transfers or credit card payments may result in a surcharge from your bank.

Question 9

What’s included in the rent?

Answer

All your utilities, including electricity, water, and heating, plus unlimited broadband internet, are included with your rent. There are no additional bills to worry about.

Question 10

What is a Twin Share Room?

Answer

A Twin Share Room is a room you share with another person.

Question 11

How do I apply for student accommodation?

Answer

You can apply through their website or by contacting their office.

Question 12

As I am an exchange student, I am not currently in Australia. Is it possible to inspect online?

Answer

Yes, it is possible to inspect online. They offer video call inspections via WeChat, WhatsApp, or Google Meet. Please let me know a convenient time for the call.

Question 13

What is the cost of student accommodation?

Answer

Student accommodation costs vary depending on the accommodation type and location.

Question 14

What amenities are included in student accommodation?

Answer

They have Room Features: Ceiling Fan and Heater Bar Fridge Flat-Screen TV Study Desk & Chair Mirror Wardrobe & Chest of Drawers Towels, Pillows, and Bed Linen Provided Vacuum Cleaner Unlimited Free 5G Wi-Fi House Features: Private Lockable Rooms, Shared Bathrooms, All Common Area Consumables Supplied (paper, soap, etc.) Dining Table and Chairs Full Kitchen with Utensils and Cookware, including Oven, Kettle, Toaster, Microwave, and Stovetop Large Refrigerator and Freezer Coin-Operated 7kg Washing Machine and 5kg Dryer in the Laundry Fully Furnished Home Weekly Professional Cleaning Service for All Common Areas They prioritise your health and safety, adhering to a rigorous COVID-19 Disinfection Checklist based on guidelines from leading health organisations.

Question 15

What is the cancellation policy for student accommodation?

Answer

The accommodation cancellation will result in the loss of any monies paid to secure the booking.

Question 16

Can I have a pet in student accommodation?

Answer

They're sorry, but their student accommodation does not allow pets.

Question 17

Can I have guests stay overnight in student accommodation?

Answer

They're sorry, but they do not allow guests to stay overnight.

Question 18

How do I pay for student accommodation?

Answer

You can pay for your accommodation through bank transfer or credit card.

Question 19

What is your office's contact information?

Answer

You can contact them through their website or by contacting their office.

Question 20

What is included in the rent?

Answer

The accommodation fee includes All utility bills (water, electricity, gas), High-speed internet, Maintenance services, Cleaning of common areas, and Access to communal facilities and social spaces.

Question 21

What is the check-in and check-out process for student accommodation?

Answer

Check-in begins at 2 p.m. on your agreement start date. Your booking email will provide specific move-in dates and times.

Question 22

When can I move in?

Answer

Check-in begins at 2 p.m. on your agreement start date. Your booking email will provide specific move-in dates and times.

Question 23

What do I need to bring with me?

Answer

Your room will be fully furnished with bedding, kitchen utensils, a bed, desk, chair, and storage. You’ll need to bring your personal items.

Question 24

Is there parking available?

Answer

They have limited parking spaces for an additional fee at some locations. Please contact their reception team to check availability and reserve a spot.

Question 25

Can I choose my roommates?

Answer

If you apply together, you can request to live with specific people. Otherwise, they will match you with roommates based on your gender.

Question 26

Is the bathroom and kitchen shared?

Answer

Yes, the bathroom and kitchen are shared.

Question 27

What happens if I have an issue with my roommates?

Answer

They encourage open communication between roommates. If issues persist, their accommodation team is available to mediate and help resolve conflicts.

Question 28

Are there quiet hours?

Answer

Yes, quiet hours are from 10 PM to 8 AM to ensure a conducive environment for studying and resting.

Question 29

Is there a gym on-site?

Answer

No, sorry, they do not have a gym.

Question 30

Are laundry facilities available?

Answer

Yes, each building has laundry rooms with washers and dryers. These rooms operate on a pay-per-use basis.

Question 31

How is maintenance handled?

Answer

Their maintenance team is available to address any issues. You can submit a maintenance request, and they aim to resolve the problems within 24 hours.

Question 32

Is the accommodation secure?

Answer

Yes, all of their accommodations are secure and have key card access for residents.

Question 33

What should I do in case of an emergency?

Answer

In an emergency, contact their office team immediately. For medical emergencies, dial 000, the local emergency number for ambulance services.

Question 34

How do I pay my rent?

Answer

Accommodation fees can be paid by credit/debit cards and bank transfers. Fees apply to card payments.

Question 35

What happens if I can’t pay my rent on time?

Answer

If you’re having trouble paying your rent, please contact their office team as soon as possible to discuss your situation. they may be able to arrange a payment plan.

Question 36

Are there any additional fees?

Answer

There are no hidden fees. However, additional charges may apply for optional services such as parking, extra cleaning, or replacement of lost keys.

Question 37

What is the purpose of the Community Guide?

Answer

The Community Guide supplements your Occupancy Agreement, outlining the guidelines you must follow during your stay. Breaches may lead to termination of your agreement or future bookings. They will provide at least seven days' notice of any updates, except in emergencies when changes take effect immediately.

Question 38

What is the induction process upon arrival?

Answer

You must attend or complete an induction within five days of arriving. This includes fire safety, maintenance, lifestyle and events programs, health and safety, and support services. If you miss an induction, you must attend a one-off session they organised.

Question 39

How should residents behave?

Answer

Residents are expected to behave respectfully and responsibly, considering everyone's peace, comfort, and privacy, including neighbours. Unacceptable behaviour, including harassment, intimidation, bullying, and discrimination, will not be tolerated.

Question 40

What actions can be taken if a resident's well-being is a concern?

Answer

They may treat the situation as an emergency, entering the resident's room or apartment without notice and notifying the emergency contact if needed. They may also contact emergency services or the person listed on the emergency contact forms.

Question 41

How should concerns about another resident be handled?

Answer

Contact them immediately if you have concerns about another resident's well-being or behaviour that affects others. They will help you seek help or contact the other resident directly.

Question 42

What constitutes unacceptable behaviour?

Answer

Unacceptable behaviour includes harassment, sexual harassment, bullying (including cyber/social bullying), and discrimination. They have a zero-tolerance policy for these behaviours.

Question 43

What should residents do if they experience or witness unacceptable behaviour?

Answer

Report it immediately to the proprietor or on-site staff, who will investigate and take appropriate action.

Question 44

Are residents allowed to consume alcohol?

Answer

Yes, but it must be done responsibly. Alcohol is not permitted for residents under 18, and drinking games or activities promoting excessive drinking are prohibited.

Question 45

What is the policy on drugs?

Answer

The building has a zero-tolerance policy for drug possession, usage, or selling of any non-prescribed or illegal drugs. Violations may lead to immediate termination of the Occupancy Agreement and reporting to authorities.

Question 46

Is smoking allowed?

Answer

Smoking, including e-cigarettes and vapes, is strictly prohibited anywhere in the building. Violations may result in additional fees for cleaning and removing smoking-related odours and stains.

Question 47

What are the guidelines for guests and visitors?

Answer

Visitors must leave by 10:00 p.m. unless the proprietor has approved them to stay longer in writing. Residents are responsible for their guests' behaviour, and serious misconduct may result in action against the residents.

Question 48

What should residents do in case of an emergency?

Answer

Call for life-threatening emergencies and notify the proprietor if emergency services are contacted.

Question 49

What should residents know about fire safety?

Answer

New residents must attend a fire safety briefing within five days of arrival at the property, ensure all fire safety equipment is functional, and avoid activities that might trigger false alarms, such as using candles or creating excessive steam.

Question 50

What are the rules for electrical safety?

Answer

All electrical items must conform to Australian Standards. Cooking is only allowed in designated kitchen areas, and residents must get approval before using or installing electrical equipment in their rooms.

Question 51

How should common areas be used?

Answer

Common areas are for all residents. Keep them clean, respect noise levels, and follow specific guidelines for using the gym, laundry, BBQ, and bicycle storage, if available.

Question 52

What are residents' responsibilities regarding maintenance and damage?

Answer

Maintain cleanliness, care for furniture and facilities, and report any damages immediately. Residents are responsible for any damages they cause and may be charged for repairs.

Question 53

What is the policy for mail and deliveries?

Answer

Include your room number in the address to ensure you receive your mail directly. If a signature is required, a collection card will be left for pickup at the post office. Do not instruct delivery personnel to leave packages unattended at the door. The proprietor is not responsible for lost or damaged mail. After one month, unclaimed mail may be returned to the sender.

Question 54

Are pets allowed?

Answer

No pets are allowed, except for assistance dogs, provided the proprietor is given prior notice.

Question 55

What are pubs or hotels in Australia like?

Answer

Pubs or hotels in Australia are primarily alcohol-serving establishments. They typically have a restaurant attached that serves food and drink. During the day, families and groups go there for lunch, called a "counter meal."

Question 56

What security measures are in place?

Answer

The building has secure electronic swipe key card access, key locks on room doors, and may have CCTV for security. Residents should also take personal precautions to ensure their safety and security by keeping their doors locked while not on the property.

Question 57

How should door locks be managed?

Answer

Residents are issued one swipe card or key per person. Tampering with or changing locks is prohibited, and lost keys may incur replacement fees. If you lock yourself out, there is a fee to open the door.

Question 58

What are the parking guidelines?

Answer

Vehicles must be parked in designated spaces. Unauthorised parking may result in warnings, cancellation of parking access, or towing at the owner's expense.

Question 59

What is the purpose of the House Rules?

Answer

The House Rules are designed to ensure a harmonious, respectful, clean, and safe environment for all residents. Familiarise yourself with these guidelines, as breaches may lead to the termination of your contract or future bookings.

Question 60

How will updates to the House Rules be communicated?

Answer

They will provide at least seven days' written notice for any updates. In emergencies, updates take effect immediately.

Question 61

Are fire doors allowed to be left open?

Answer

No, leaving fire doors open is strictly prohibited to ensure safety.

Question 62

What should be kept unobstructed for fire safety?

Answer

Hallways and fire escapes must be kept clear at all times. Fire escapes should only be used in emergencies.

Question 63

Who is responsible for charges if the fire or sprinkler system is set off?

Answer

The resident responsible for setting off the system will pay any charges/fines from the fire authority and for any damage caused.

Question 64

How should bedrooms be maintained?

Answer

Bedrooms should be kept clean, tidy, and free from fire and health hazards. Weekly cleaning is required, and inspections may occur with a witness present.

Accepted Answer

Food should only be consumed in kitchenettes within bedrooms or designated eating areas.

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Turn off all lights and appliances before exiting.

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Unauthorized overnight guests and subletting are prohibited and may incur charges or lead to eviction.

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Adhesives like "Blu-Tac" or tape are prohibited without prior approval.

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Keep shared areas clean and tidy at all times.

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The use of the shared kitchen is limited to 45 minutes per person per day.

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If you are the last person to fill the rubbish bin, empty it as needed.

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Clean and store all kitchenware and wipe down counters and stoves.

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Laundry machines and dryers should not be used between 8:30 PM and 7:00 AM.

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They will be removed without notice, and the proprietor is not responsible for any stolen items.

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Residents are responsible for their guest's behaviour and any damages incurred.

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Quiet hours are designated times during which noise levels must be kept to a minimum to ensure a peaceful environment for all residents. Quiet hours often fall between Weekdays (Sunday to Thursday): 10:00 PM to 8:00 AM. Weekends (Friday and Saturday): 11:00 PM to 9:00 AM

Accepted Answer

Refrain from making noise that may disturb others, such as playing loud music or operating noisy equipment.

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A 24-hour notice is provided unless it's an emergency.

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Lock all doors and windows to secure the property.

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Park legally and properly on the street without blocking driveways. Garage spaces are reserved for paying occupants.

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Include your room number on all addresses to ensure letters are delivered to your room.

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A postal card will be left to collect the package at the post office. Do not instruct delivery personnel to leave items unattended at the door.

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No, electric vehicles and charging are prohibited due to fire risks.

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They will be wheel-locked or removed without notice.

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No illegal drugs or smoking of any kind are allowed on the property. The property is smoke-free and vape-free, including rooms, rooftops, balconies, and outdoor areas.

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Smoking is only allowed at least 5 meters from the building entrance. Fees apply if found smoking inside the premises.

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Violations may lead to immediate termination of accommodation and forfeiture of the security deposit.

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Overnight guests are not allowed and must leave by 10 p.m.

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Treat common spaces respectfully, keeping them clean and accessible to all residents.

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Contact the accommodation office for guidance if you need to change rooms.

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Always keep your keys or card with you, and report any lost or stolen keys.

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Familiarize yourself with the fire evacuation plan and participate in all fire drills.

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Lock your room when unattended, and do not let strangers into the building.

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Report issues through the online portal or by contacting the Accommodation Office.

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Residents are responsible for keeping their rooms clean. The cleaning staff maintains common areas on a regular schedule.

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Report any damages promptly to the proprietor and staff member on site. You may be charged for damages beyond normal wear and tear.

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Stay updated on community events via notice boards.

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Participate in their recycling program and be mindful of energy consumption.

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Follow the instructions provided to collect your keys and complete the necessary paperwork.

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Schedule a room inspection with the accommodation office, ensure your room is clean, and return all keys.

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Wi-Fi connection information will be provided at check-in.

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Laundry facilities are available from 7 a.m. to 8:30 p.m.

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Follow the university's policies on alcohol and drug use.

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Smoking is prohibited inside buildings and in designated non-smoking areas.

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They offer clean and well-maintained rooms in convenient locations.

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Yes, they offer both short-term and long-term leasing options to fit varying study schedules.

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Yes, they provide quiet, study-friendly spaces to help occupants focus.

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Reliable internet and essential utilities are provided for an uninterrupted lifestyle.

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There is easy access to public transport, shops, and educational institutions.

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Yes, helpful staff is available to assist with occupants' needs and maintain the facilities.

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The premises are secure with an entry key to provide peace of mind. Each private room is lockable.

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You need to pay a total of six weeks' rent upfront, which includes a two-week security deposit (returned when you leave) and four weeks' accommodation fee (rent) in advance.

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Yes, their prices are per room. If the room is available for two people, you may share it with someone to split the cost.

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Yes, likely.

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There are multiple shared bathrooms.

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Yes, it is available for both males and females.

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Yes, the kitchen is fully furnished.

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Yes, there is a mailbox and a laundry machine in the building.

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No, there is no limit; occupants can stay unlimited.

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Yes, that is fine. However, they usually do a Google Meet call with you in person to do the inspection.

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They don't collect that information.

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Yes, on WeChat or Google Meet.

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They have six or 12-month agreements.

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Your accommodation will automatically continue to a month-by-month agreement after your fixed term ends, so you don't need to do anything to stay on. To leave, you must give 14 days' notice before your fixed term ends or 21 days' notice after. To terminate your accommodation agreement with written notice,

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Pay any time before it's due.

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Yes, possible.

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The difference is in the size of the rooms.

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I am available to show you the room between 9:30 AM and 2:00 PM on weekdays and Saturdays (AEST).

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Yes, they offer live video calls through WeChat, WhatsApp, or Google Meet to show you the property.

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You can pay by bank transfer or credit card.

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On your move-in day, I will text you in the morning the access code to the key safe box for your keys, which you can use for self-entry

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They keep the property free of bugs or cockroaches and regularly use the services of professional pest control technicians to maintain a pest-free environment.

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It is not recommended as you may attract cockroaches or other pests. They recommend you eat in the dining room or the kitchen, where it is easier to keep clean.

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The accommodation fee is paid every four weeks.

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The security deposit is equivalent to two weeks' rent.

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The common areas of the house, including bathrooms and toilets, are cleaned daily.

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Yes, that may be possible with permission from the proprietor in writing. An extra fee will be charged for the staying guest.

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Yes, your room comes fully furnished with all bedding and linen.

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Yes, it's possible. You will need to pay the two-week security deposit and four-week accommodation fee upfront and provide proof of government identification.

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Two weeks' security deposit (returned to you when you leave) and four weeks' accommodation fee (rent) in advance, totaling six weeks upfront to start.

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Yes, they offer WeChat, WhatsApp, or Google Meet live video calls to take you through the property.

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Yes, all properties do.

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The minimum period of stay is 6 or 12 months.

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On your move-in day before 2 pm, your chec:-in time, I will text you the access code to the key safe box for your keys for self-entry.

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If you lock yourself out of your room, there is a fee.

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The amount of accommodation fee left that you will need to pay till the day you leave.

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There are no overnight visitors allowed. If she wants to stay with you, she will need to be on the agreement with you as co-resident.

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Their prices are per room. You may share the room with someone to share the cost between you.

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Yes. Your security deposit will be transferred to only one nominated Australian bank account. If you have no rental monies owed, you must provide the details within fourteen (14) days.

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No, sorry. They only have private rooms with shared bathrooms and a kitchen.

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Yes, they can arrange a video call. They offer WeChat, WhatsApp, or Google Meet live video calls to take you through the property.

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Yes, that is possible. They can arrange a virtual inspection tomorrow. Please let me know a convenient time for the call, and they can use WeChat, WhatsApp, or Google Meet for the virtual tour.

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Yes, they offer video call inspections. They can use WeChat, WhatsApp, or Google Meet for the virtual tour. Please let me know a convenient time for the call.

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You can pay for a month upfront if that is more convenient for you.

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Yes, they do have rooms with double beds. Please let me know your move-in date, rental budget, and the duration of your stay so they can find a suitable option for you.

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You will have an accommodation agreement for a fixed term. So, yes, the room will still be yours.

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Your accommodation will automatically continue to a month-by-month agreement after your fixed term ends, so you don't need to do anything to stay on. To leave, you must give 14 days' notice before your fixed term ends or 21 days' notice after. To terminate your accommodation agreement with written notice.

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Yes, the accommodation fee per week covers everything. There are no additional fees.

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An inspection is a requirement to apply.

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Hi, yes it is available for inspection.

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Sure! I am planning to stay for six months, and my rental budget is around $600 per month.

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They only team people of the same gender. If the room is empty, the next person will be of the same gender.

Room In A 12 Bedroom Apartment 261 Crown St Surry Hills Nsw Australia 2010

Top Amenities

About Room In A 12 Bedroom Apartment 261 Crown St Surry Hills Nsw Australia 2010

About Room In A 12 Bedroom Apartment 261 Crown St Surry Hills Nsw Australia 2010

Quick Answers About Room In A 12 Bedroom Apartment 261 Crown St Surry Hills Nsw Australia 2010

About Room In A 12 Bedroom Apartment 261 Crown St Surry Hills Nsw Australia 2010

Property Offers & Benefits

Property Amenities

Common Amenities

Bills Included

Property Rules

Queen Bed

Twin/King Bed

Double Bed

Single Bed

King Single Bed

Queen Bed in a Studio

Cancellation Policies

Payment Policies

Frequently Asked Questions

Room In A 12 Bedroom Apartment 261 Crown St Surry Hills Nsw Australia 2010

International Bank Account

Airport Pickup & Transfers

Student Health Cover

Room Essentials Kit

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