Wiesenau, Frankfurt

None in the case of renting out an internal flat. In the case of renting out a room: unfortunately, due to GDPR requirements they are unable to share specific information about the other tenants in the property. In order to get a better idea of the other tenants in the property, they recommend that you consult their customer care team who will be able to provide you with general information on the tenants present: "e.g. mixed gender students aged between 20 and 27 years".

PMG charges a service fee which is proportional to the cost of the fee for the number of months booked. To simulate the booking cost, simply click on "Rent now" inside the ad and enter the check in and check out dates. The system will automatically simulate the prices. In addition to the booking costs, you can add specific costs for the registration of the contract, cleaning and sanitation. You can check for these additional costs in the ad description.

When booking, the amounts to be paid are: one month's rent (which will be paid into the properties' landlord 48h after check in) + PMG commission. Once this amount is paid, the property will be reserved.

This information can be found in the Prices and availability section of each listing. For some listings utilities are included in the rental price for others they are excluded. For some properties utilities are included but up to a maximum monthly cap, this information will be present in the listing description or can be requested from their customer service team (e.g. utilities included up to a maximum of €150/month).

If during your tenancy you need to change your plans and move out early or extend your tenancy, they will be here to help you, simply contact their customer care team. Please note that PMG is not part of the tenancy agreement with your landlord, so you will need to inform both PMG and your landlord of your decision. Some rental agreements have early departure clauses, so they recommend that you check these in advance of your application. If you wish to stay in the property after your rental agreement has expired, you will need to enter a new booking request online, as this will be considered as a new rental. They recommend that you do this quickly to avoid losing your rental property.

They include this information on every property advert, and you only need to look at the 'Prices and availability' section for more details. In addition, landlords may also set additional minimum and maximum stay rules. Some properties will have a 'gap' rule, which means that the landlord will only accept bookings with a transfer within a certain date range. For this reason, although it is available when selecting dates in the calendar, the system does not offer exit dates in advance. Owners operate in this way to avoid the property remaining empty for long periods between two bookings. Unfortunately this is a non-negotiable policy. For this reason, you can only book within the time period set by the landlord.