For AY 25-26:
No Place No Pay (applicable to first-year and postgraduate students only):
1. If you are a prospective first-year undergraduate or postgraduate student and your offer at your preferred University/Higher Education Institution is withdrawn due to not achieving the required grades, you may be eligible to be released from this agreement.
2. If you are a prospective first-year undergraduate student and choose to attend a different University due to exceeding your expected grades, you may also be eligible to be released from this agreement.
3. To apply for release from this agreement in the above circumstances, you will need to provide the following documentation:
a) A written rejection letter from your chosen university/college or UCAS, or a screenshot of your UCAS status confirming that the required results were not achieved; or
b) A copy of proof of acceptance to your new university via UCAS Adjustment.
4. These documents must be received by your property team within 48 hours from the date your results are published.
5. Please email the documentation to the property team by submitting a Cancellation request.
6. Upon receipt of the required documentation, it will be verified. If satisfied, the agreement will be cancelled, and any advance rent paid will be retained.
For AY 24-25:
No Place No Pay (applicable to first year, postgraduate & rebooking students only):
If you are a prospective first year undergraduate student, a rebooking student or a postgraduate student and your offer of a place at your preferred University/Higher Education Institution is withdrawn by the University/Higher Education Institution as a result of you not achieving the required grades, you may be eligible to be released from this agreement. You may also be eligible to be released from this agreement if you are a prospective first year undergraduate student and you choose to go to a different University because you have exceeded your expected grades.
To apply to be released from this agreement in the circumstances referred to above, you will need to supply the property with a copy of:
1. A written rejection letter from your chosen university/college or UCAS or a screen shot of your UCAS status which confirms that the required results were not achieved; or
2. A copy of the proof of acceptance of your new university by UCAS adjustment.
These document(s) must be received by the property via email within 7 calendar days from the date your results are published. On receipt of the required documentation it will be verified and, provided they are satisfied, they will cancel your agreement and refund any deposit or advance rent paid in full.