Mandale Terrace, Stockton

1. If you choose to cancel your booking with the property, you have 7 calendar days after signing your AST to do so if booking prior to 1st August (where a tenancy has been sent prior to 1st August).

2. If you choose to cancel your booking with the property after (and including) 1st August, you have 24 hours after signing your AST to do so for all tenancies starting up to (and including) 30th September (where a tenancy has been sent out from 1st August).

3. If you made your booking fewer than 7 calendar days before your AST start date (or 24 if booked after 1st August), you may cancel your booking up until the day prior to your tenancy start date, without incurring penalty.

4. If you choose to cancel your tenancy after 24 hours and within the cooling off period, then the property team reserves the right to retain the deposit (or part thereof) in lieu of expenses incurred.

If your Visa has been refused then you will need to contact your accommodation team within 5 days of the refusal with the evidence of the refusal in order for your cancellation to be processed and deposit refunded.

This is applicable to undergraduate first-year students only.

If you are a prospective first-year undergraduate student, and your offer of a place at your preferred university/higher education institution is withdrawn as a result of not achieving the required entry grades, you will be eligible to receive a refund of your deposit.

You may also be eligible to cancel under No Place, No Stay if you choose to go to a different university, in a city that does not have availability in the property's building, because you have exceeded your expected grades.

To cancel under No Place, No Stay, you must supply either:

1. A copy of a written rejection from your chosen university/college or UCAS, which confirms that the results you required for acceptance were not achieved.

2. A copy of the proof of acceptance to a new university by UCAS adjustment.

This must be received by your property within 5 calendar days of the date on which your results are published. On receipt of the required documentation, the agreement will be cancelled with a refund of your deposit.

Please note that if another of the property team's building is within the city for your alternate University then the above does not apply – you will (subject to availability) be offered a room within the alternate property and be required to sign an alternate AST with the new accommodation. If there is no availability, then your AST from your original property will be cancelled.

You must speak to your local Property Manager if you are thinking about leaving your accommodation. If you do decide to leave your accommodation during your contracted term, the landlord may agree to release you from your contract, providing the conditions set out below are met:

1. You find a suitable replacement (who must be enrolled as a full-time student at a local university or college) to take a new tenancy agreement for your room for the remaining period of your contract.

2. The incoming tenant must sign an AST with Property, providing the relevant requested documents, and where relevant also providing a suitable UK Guarantor.

3. Refunds due will not be processed until the incoming tenant taking over the contract has signed the AST, paid and moved into the accommodation.

Please note that you will be charged for the length of stay you occupied the room, and for any difference in rental amount between yourself and the replacing student (if applicable).

If you fail to find someone to take over your tenancy, you and your guarantor (if applicable) will be responsible for paying the full rent until the end of your contract at the accommodation.

The Property's terms and conditions require you to sign your AST within the period specified on your electronic AST. If you and your Guarantor (if applicable) fail to sign your AST within this timescale, your AST will be automatically cancelled.

1. You need to pay a deposit (GBP 150 for En-suites and GBP 200 for private rooms) to secure your room with the property.

2. This will be refunded, within 30 days, to you at the end of your tenancy period less any rental arrears or costs for damage caused to your room/communal areas.

Note: The deposit amount is subject to change based on availability.

1. If you have a UK guarantor then you are able to choose between 4 or 9 instalments.

2. If you do not have a guarantor then you will need to pay in full and prior to your arrival.

The instalment due dates are as follows: -

9 Instalment Option:

1. August: 10% of total rent

2. September: 10% of total rent (or 20% if booked after 14 August)

3. October: 10% of total rent

4. November: 10% of total rent

5. December: 10% of total rent

6. January: 10% of total rent

7. February: 10% of total rent

8. March: 10% of total rent

9. April: 20% of total rent

4 Instalment Option:

1. August: 10% of total rent (or before AST start date)

2. September: 34% of total rent

3. January: 34% of total rent

4. April: 22% of total rent

Please note:

1. For tenancies of less than 40 weeks a maximum of 4 instalments will be offered.

2. The exact details (due date and amount) can be found in your tenancy agreement.

Direct Debit (from a UK bank account) & Debit Card.

Please Note:

1. The property does not accept cash payments, credit cards or cheques.

2. There is a surcharge of up to 1.05% + 10p for payments made by a United Kingdom (UK) or European Union (EU) debit card, and up to 2.55% + 17p for payment made by a non-UK/EU debit card.

3. For the Guarantor signature, a non-refundable £1.00 fee is taken to verify the signatory as the payee.

4. These charges are subject to changes.

1. To pay in instalments, you are required to provide a qualified UK Guarantor.

2. Housing Hand (a third-party company) can act as your guarantor if you do not have a qualified UK Guarantor. The Housing Hand guarantor service can be selected during your tenancy application.

3. The property does not accept international guarantors.

Please note:

The property reserves the right to reject nominated Guarantor applications if the requested information is not provided and the nominated Guarantor does not meet the minimum requirements. The minimum requirements for a Guarantor are:

• UK resident in full-time employment (including Self Employment Status)

• Retired (subject to financial status shown on Proof of Address)

1. Deposit for Dual Occupancy will be twice the actual deposit amount.

2. The laundry charge is usually approx. £5 per load for washing and tumble drying too.

3. Dual Occupancy charges is £50 only for Studio room type

• This holding fee of £50 prioritises & fast-tracks your application with our partners.
• The £50 holding fee is fully refundable within 6 days of payment. Full refund is applicable whether your booking is finalized with Admistay or even if we're unable to find a suitable match for you.