32206 Jacksonville

Question 1

What are the property's income requirements?

Answer

Your income will be verified as part of the property's application process. Applicants may choose to have their income verified in one of two ways: When you pass their Membership criteria and your income is verified, you will be approved for a weekly room rate. You can still qualify for Membership if you are on unemployment or between jobs, but you will need to pay more Membership dues upfront.

By connecting their bank account through their vendor, Plaid. Plaid will automatically check your account for recurring income streams.
By uploading supporting documents such as pay stubs, bank statements, deposit statements or award letters.

Question 2

Can I live in this property if I'm self-employed or currently unemployed?

Answer

Yes, you can still apply and be accepted to property! Submitting documentation for acceptance is easy and outlined.

Question 3

Can I see a room before I move in?

Answer

Because They value the privacy of their Members, you are not allowed to tour the physical home before your move-in date. That’s why they have 3D tours of almost every property; you can get a tour without having to go anywhere! Once you are approved as a Member, you can view cross-streets for specific homes and see nearby attractions such as public transit, grocery stores, and gas stations. Additionally, they provide one free transfer within 14 days of your commitment period if your initial home isn’t a great fit.

Question 4

Are there rooms with private bathrooms?

Answer

Yes! You can filter by bathroom type on the property search page. Bathroom type is also listed in the room description as either shared or private. Please note, this property has a limited availability of rooms with private bathrooms, and they are booked quickly.

Question 5

Will I have to sign a lease to live in this property?

Answer

This Property requires a minimum stay of at least 31 days. Your commitment could be between 31-36 days based on your booking selection. You can pay weekly or bi-weekly and choose the day you pay your dues. If you break the minimum commitment of at least 31 days, you will be charged $175. Property offers one free transfer within 14 days of your initial commitment period. After the initial commitment period, you will be automatically moved to a Week-to-week commitment. They require a credit or debit card on file.

Question 6

Are properties handicap accessible?

Answer

The Property is committed to adhering to the Americans with Disabilities Act ("ADA"). While most properties are not currently handicap accessible, The property will pass any requests for structural accommodations filed under the ADA to Hosts. In addition, property will consider requests that are consistent with the guidance under the ADA for booking assistance, service dogs and other non-structural accommodations.

Question 7

How much will it cost to move in?

Answer

The Property aims to make booking easy, transparent and affordable. There are three payments that are required in order to book a room:

Membership Application Fee: The Membership application fee covers the cost of your background check and employment verification. This fee varies based on current promotions. Please note, this fee is non-refundable.
Move-In Fee: The move-in fee covers the cost of cleaning and getting your room ready for move-in. The move-in fee varies per room but averages $100.
Membership Dues: Members with documented income (W-2, 1099, self-employed, SSI) will have to pay up to 2 weeks and prorated Membership dues before move-in. Members on unemployment or between jobs must pay a larger portion of dues upfront.

Question 8

What utilities and amenities are provided?

Answer

Your weekly payment covers utilities like electricity, water, heating, and waste management, and wireless internet at no cost to you. All property homes come equipped with wireless internet at no extra cost to you. At many homes, there is free on-site parking available. As a Member, you’ll also have access to free 24/7 telemedicine services and credit reporting.

Question 9

Is parking available?

Answer

Most property homes come with a variety of places to park, including a driveway, a carport or street spots. Please note that there are no assigned parking spots. Occasionally, a Host may restrict vehicles if the maximum number of vehicles at a property is reached. If a property is restricting vehicles, it will be visible in a room's listing before booking. If the room you book allows you to bring a vehicle, you are only allowed to bring one vehicle and you must follow their parking rules. Violations are subject to their Three Keys Policy and/or towing.

Question 10

Will I have roommates?

Answer

Yes. To keep your housing affordable, property homes are shared by approved Members. All Members must pass a background check before moving into a property.

Question 11

Who cleans the home?

Answer

In most properties, the Members of the home are responsible for cleaning and purchasing cleaning supplies. Talk to your housemates about a cleaning schedule and how best to share this responsibility and cost. What does a clean home mean?
Kitchen:

The sink is always empty and the stove is always spotless.
Every time you use a dish, pan or utensil, clean it, dry it and put it away. Want to soak something? Heat it up and clean it instead.
Clean up any splatters on the stove immediately. Put away pots and pans that aren’t in use.

Bathroom:

Shared bathrooms must be kept clean at all times.
No foreign objects may be thrown in the toilets or sinks at any time. This includes, but is not limited to, feminine products, wet wipes, packaging, dental floss and hair. Fixing clogged toilets and sinks can run to several hundred dollars and these costs will be passed through directly to members.

Trash:

All trash must be thrown in the proper receptacle. Please take out trash before the receptacle gets too full.
All trash must be placed in the proper outside trash bin. Outside trash bins need to be pulled to the curb on trash day and pulled back to the home after pickup.

Question 12

When do I pay my rent?

Answer

One of the perks of property is that you can choose to pay rent weekly or every two weeks. You can select the day of the week that works best for you, and many Members choose their payday! Your payment schedule is selected during the booking process. You can change your payment schedule by calling Member Support, though some rules will apply.

Question 13

Will my weekly rate ever increase?

Answer

Both property and their Hosts are committed to providing affordable housing for Members, however sometimes rate increases are necessary for a Host to continue operations. Hosts must adhere to the following set of rules when raising room rates:

Hosts may only raise the room rate for Members that have resided in the room for 90 or more days
Hosts may not increase a Member's room rate more than once in 6 months
Hosts must give 30 days notice of any room rate increase
Hosts may not increase the room rate by more than $10 in each of these periods

Question 14

How do I pay my rent?

Answer

To make a payment, log into your Member Dashboard and click on the "Finances" tab. Click the "Pay Now" button and fill in your payment information. Click the "Submit Payment" button to finish. You can also pay your dues through the property Member app. They recommend turning on autopay so you never miss a payment. If you signed a member agreement that includes a minimum commitment of at least 31 days, property requires a credit or debit card on file for your weekly dues. Prepaid cards will not be accepted.

32206 Jacksonville

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32206 Jacksonville

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