June Homes 10009 New York City

Question 1

How do I qualify as a resident?

Answer

Here’s what you’ll need in order to qualify as a resident, based on the city you want to live in.
Applications for homes in New York City, Boston, Washington DC, San Francisco, and Chicago must include: Applications for homes in Los Angeles must include: Applications for homes in Austin, Dallas must include:

Proof that your monthly income is 3x the monthly rent or proof that you have 60x the monthly fee in cash assets. You can prove cash assets by providing banking statements
An above 650 credit score
Proof that your monthly income is 3x the monthly rent or proof that you have 60x the monthly fee in cash assets. You can prove cash assets by providing banking statements
An above 630 credit score
Proof that your monthly income is 3x the monthly rent or proof that you have 60x the monthly fee in cash assets
An above 550 credit score.

Question 2

What if I don’t qualify as a resident?

Answer

If you don’t meet the resident requirements to qualify for a property on your own, they have a few options for you:

Apply for a property with a guarantor who will co-sign your lease.
Book a short-term stay for under three months and enjoy a simplified approval process: no income or savings requirements and you will only be required to meet a certain credit score, determined by the city you want to live in.

Question 3

What is a guarantor?

Answer

A guarantor, usually a parent or guardian, is someone who meets certain financial requirements and will co-sign your lease in order to guarantee your rent will be paid. By co-signing, they commit to paying your rent during your lease if for any reason you can’t make the payments yourself. The financial requirements for guarantors vary from city to city. Guarantors on applications for properties in New York City, Boston, Washington DC, Los Angeles, San Francisco, and Chicago must provide: Guarantors on applications for a property in Austin must provide: Guarantors on applications for a property in Philadelphia must provide:

Proof that their monthly income is 5x the monthly fee or proof that they have 80x the monthly fee in cash assets
A credit score of at least 650
Proof that their monthly income is 5x the monthly fee or proof that they have 80x the monthly fee in cash assets
A credit score of at least 550
Proof that their monthly income is 5x the monthly fee or proof that they have 80x the monthly fee in cash assets
A credit score of at least 620

Question 4

What if I can’t find a guarantor?

Answer

If you can’t find anyone to act as a guarantor for you, they can help with that too. Enroll with their partner and they will act as your guarantor by co-signing your lease for a fee, helping you qualify.

Question 5

Are requirements different for international residents?

Answer

Yes. Application credit score requirements only apply to individuals with a credit history in the US. If you are an international resident, you or a guarantor must provide proof of financial status - such as bank statements or proof of funds in trust - in your previous country of residence. Documents in a foreign language are accepted, but a version translated into English may be requested. Please note: each application is assessed on a case-by-case basis but must generally meet the above terms.

Question 6

Can I tour a property in person?

Answer

Yes! Approved applicants can view up to two properties in person. And you can always view the bedroom layout and common areas of the property by taking a 3D tour.

Question 7

Is there a minimum stay requirement?

Answer

Yes. The minimum stay in any accommodation is 30 days (with the exception of Boston and Washington (31 days) and Chicago (32 days). After your 1 month minimum stay, you don’t have to strictly rent for months at a time. For example, you can rent flexibly for 1 month and 8 days, or 2 months and 10 days, etc

Question 8

Can I extend my stay?

Answer

They're thrilled you'd like to stay with the accommodation longer! The price on your new lease will likely be up to 5% off the web price for your desired dates. Some differences might apply in select areas and they will always comply with all local rent regulations. If you've already agreed to accept a priority offer *, then your extension price will be the rate of that offer. The only time you would not be able to extend your stay is if they have not heard back after the issued priority offer & a new resident secured the space.

A priority offer is made to you from the accommodation at any point during your stay if someone applies to be the next resident of your room. You have the option to extend immediately, signing to stay for at least as long as the applicant and at their price.

Question 9

What if I want to terminate my signed agreement early?

Answer

Plans change, they get it. If you'd like to terminate early, they require a 60-day notice minimum. Should you wish to exercise the option to terminate your lease prior to the agreed-upon end date, they require a surrender fee equal to 1 month's rent to be paid A security deposit is equal to one month of rent. in order to begin the termination paperwork process. They consider the notice effective from the 1st day of the next rental period. For example, if you submit your 60 days notice on May 15th, they will count 60 days from June 1st. To start this process, please submit a ticket on your management app under the terminations category. They don't allow early terminations between the dates of October 1st - May 31st.

Question 10

Can couples rent with the accommodation?

Answer

Yes! Couples are welcome in select shared properties for an additional $350 per month. Only property with a 1:1 bathroom ratio is considered couple-friendly, and only one couple can occupy these units at a time.

Question 11

Is the property pet-friendly?

Answer

Most of their properties are not ideal for pets. However, select properties do allow pets for an additional monthly fee: $50 for a cat and $100 for a dog. Please note that, as per the law, any and all of their properties allow ESA and ADA animals, even if they are not listed as ‘pet friendly.’ This means that you may be paired with someone who is legally authorized to have a pet. Across all cities, any resident who needs to live with an ESA is required to fill out a form specifying this as part of their application.

Question 12

What is the move-in process like?

Answer

Before your move-in date, you’ll be offered an onboarding call, where you can ask questions and get all the information you need. You’ll also receive details like door codes via email and your management's app. They uphold a 3:00 PM move-in policy for several reasons, but most importantly to ensure that your move-in is as smooth as possible. In the case that the previous resident may be moving out the day you move in, they need time to inspect and clean the room, ensuring you will be moving into a space that meets their standards. If you need to move in earlier than 3:00 PM, they may be able to accommodate this on a case-by-case basis for an additional fee - just email their team with your request.

Question 13

Is the accommodation visitor-friendly?

Answer

Yes! Visitors are welcome between the hours of 10:00 AM and 10:00 PM. If you’re having more than a couple of visitors over at once, be sure to let your roommates know. A friend that stays past 10:00 PM is considered an overnight visitor. All overnight and daytime visitors must be registered through the management's App with their full name and phone number, for the safety and consideration of all housemates. There is a maximum limit of 8 overnight visitors per month, only one at a time. If the visitor stays for more than eight to 8 nights per month, the host shall be charged the daily rate of the host’s room price for their guest, in addition to their license fee. management's Residents must take full responsibility for their visitors. Any violation or damage caused by a visitor is considered the resident's violation, and the accommodation policies apply accordingly. Please exercise care when inviting people into your shared properties.

Question 14

What types of properties does the management have?

Answer

They list both shared properties with roommates as well as studios and one-bedroom apartments for rent. These properties range from recently refreshed units in older, historical buildings to brand-new apartment buildings. When you rent a bedroom in shared properties, you will be co-signing your lease with other roommates who the management will help find for you. If you rent a studio or one-bedroom, you will not share that apartment with any roommates.

Question 15

How do shared properties work?

Answer

Many tenants in major U.S. cities prefer to rent with roommates as it's usually more cost-efficient to rent this way. The management helps roommates find each other to co-sign the lease and move into the same apartment. Please note that according to local housing regulations, you are not renting a private bedroom, but rather a portion of the entire apartment. You and your roommates will share the cost of rent and utilities for the whole apartment and the prices you see on their site are the allocable portion of rent you are agreeing to pay.

Question 16

Who are my roommates and how are they vetted?

Answer

Roommates can be of any age always adhering to fair housing laws - they are usually professionals and/or students. Rest assured that all U.S. citizens that rent with Student accommodation are vetted with background and credit checks, and they speak with all of their residents on tour either virtually or in person, or communicate through other means. However, they can only see what they see and they can't make any promises about their behavior or how they will be as roommates. Because of that, they have taken two extra steps to promote smooth co-living as much as possible. If you are unsatisfied with your home in any way, let them know within the first 30 days of your move-in and you'll be eligible for a free relocation. After this point, you can still relocate but a $200 relocation fee will apply. *They will require a 30 day notice for relocation and US housing laws require a 30 day minimum stay in each home.

Question 17

Can I meet my roommates before moving in?

Answer

Due to privacy restrictions, the management is unable to share identifying information about current residents. However, if your future roommate has completed an online Resident Profile, you can find out more about them on their site, such as their name, living habits, hobbies, and occupation. When you submit your application and get approved, you’ll also be able to see their profiles in your property account.

Question 18

Could my roommates change during my lease?

Answer

Yes. To give you an idea of their resident rotation, The accommodation residents typically stay for an average of four months. If you are getting a new roommate, they will inform you when their application has been approved.

Question 19

What if I move in and I don’t like my residence?

Answer

If you are unsatisfied with your residence in any way, let them know within the first 7 days of your move-in, and they will waive the $200 relocation fee for you. After this point, you can still relocate but a $200 relocation fee will apply. They will require a 30-day notice for relocation and US housing laws require a 30-day minimum stay in each residence.

Question 20

What if I have issues with my roommates?

Answer

They encourage all residents living in shared residences to practice respect and communication with each other at all times. If you are experiencing serious issues with any current roommates, you can reach out to them to be relocated, and they will work together to find the best solution.

Question 21

Are all residences furnished?

Answer

You can rent any apartment as an unfurnished or furnished unit. Simply choose your preference by selecting either “Furnished” or “Unfurnished” on the residence listing. Please note that your rental payment may change depending on your selection. All furnishings are optional for tenants.

Question 22

How do I use the resident portal?

Answer

Once you’re a resident, you can access the Resident Portal by logging into your account using a desktop or the management app at any time.

Question 23

What do I do if I have a maintenance issue?

Answer

Let them know! You can report any maintenance issues or submit general questions about maintenance on the Resident Portal. Access the Resident Portal by logging into your account using your desktop or the management app. Send your request by submitting a ticket using the Portal and they will get back to you within 24 hours.

Question 24

Can I have the contact details of my landlord?

Answer

The management has designed a system that negates the need to contact your landlord directly. They step in to fulfil the responsibilities your landlord usually would, with a Support Team who is available 24/7 on their app to help with anything you may need, from maintenance requests to general questions about your building. Your comfort is their priority and they work directly with landlords to resolve any issues that arise.

Question 25

How can I learn more about the neighbourhood?

Answer

The management is available in some of the most up-and-coming, desirable neighbourhoods. They encourage all future residents to research the neighbourhood they’re considering before moving in to learn more about the area. Please note that the management is unfortunately not permitted to comment on the safety levels of different neighbourhoods, and they encourage all residents to stay alert and take all necessary safety precautions while renting with us.

Question 26

What happens if I lose a key or get locked out?

Answer

They’re available 24/7 to help you out. In the event, you are locked out and a management representative is called to resolve the issue, there is a $100 lock-out fee applied. If a resident loses their key, a key replacement fee depending on the key type is applied.

Question 27

How do I receive mail and packages?

Answer

Many mail services can help out with delivering your mail and packages safely in big cities. Services like FedEx, Amazon, UPS, and USPS ship your mail and packages. USPS delivers mail and they have a key to the building. They deliver items such as letters, bills, magazines, and small packages directly to your mailbox. If it’s a package the delivery company will ring the doorbell and attempt to give the package directly to you. If you’re not a household and they have access to the building they will leave the package inside the front door to the building. If they don’t have access, they may leave the package outside the building. If they need your signature they will leave a notice of attempted delivery on the door. When you’re at work or traveling and aren’t dwelling to accept your mail and packages, you can get them shipped to an Amazon locker. They’ll accept and hold your mail and packages for you, and you’ll be able to pick them up within a certain window.

Question 28

How do I find street parking?

Answer

Street parking rules and regulations vary by city.

Question 29

Do you show my residence to others during my stay?

Answer

Yes, they allow potential approved residents to see any residence in person, during reasonable hours on weekdays and weekends. They always give advance notice of future showings and appreciate your understanding of this. Rest assured that in-person tours will abide by all safety regulations due to COVID-19.

Question 30

What are the trash responsibilities?

Answer

Residents shall comply with all applicable recycling and trash disposal laws. Residents must also separate trash as designated by the management and in accordance with local laws, and take out the trash on an as-needed basis. All fees/city fines associated with incorrect trash disposal will be charged to Residents.

Question 31

What is a monthly residence essentials resident stipend?

Answer

If you rent a bedroom in a shared residence with other roommates, the property will provide you with a $20 per month stipend* to purchase dwelling essentials for your apartment. You can use your property's virtual credit card to pay for dwelling essentials (available in your app or member portal) or submit a supplies reimbursement request via your member portal or app by tapping ‘Supplies’ and then "I bought supplies, I'd like reimbursement.” If you choose to be reimbursed, you'll be credited your stipend amount for the next monthly rental payment and all your roommates will be informed when any purchase is being made. Roommates usually choose to spend their stipend on buying paper towels, toilet paper, trash bags, dish sponges, hand soap, dish soap and other similar items.

Question 32

What furniture is included in the shared residence?

Answer

For the convenience of you and your roommates, The accommodations furnish common areas such as kitchens, living rooms, and bathrooms in shared apartments. Furnishings greatly vary from listing to listing and you should review your selected apartment’s 3D tour and photos to learn more about the exact furniture provided for that listing.

Question 33

Do the bedroom doors lock in shared residences?

Answer

The rooms are unable to lock from the exterior. In the case of an emergency, residents need to access all spaces of the house. Locks can be added to the interior of a bedroom door so that when a person occupies the space, the door locks. The charges are based on the handyman market prices and the material cost.

Question 34

What type of agreement will I sign with the accommodation?

Answer

For all accommodations, you will sign a residential lease agreement that outlines your rental price, lease duration, and terms of your occupancy. In shared residences, you will also sign a “Tenant-Protection-Promise Lease Modification Rider” that outlines the terms between you, your roommates, and your landlord.

Question 35

Why do I need renter's insurance?

Answer

In the event of any damage or loss of your personal belongings, renter’s insurance will be your sole resource to request compensation as you’ll be able to file a claim and receive compensation. Also, depending on the insurance package, you may also be eligible to receive temporary housing in case your residence is deemed uninhabitable for a specific period of time. The perks are plenty - reach out to The Guarantors’ insurance team to help you with any questions you may have as well as provide you with all the information you’d need in order to find the best option for you!

Question 36

How to get renter’s insurance?

Answer

It is essential that all leaseholders be listed on the policy and the accommodation is listed as an Interested Party. If you opt to get your renter’s insurance from The Guarantors this information will automatically be pre-loaded for you. The building requires a minimum of $100,000 liability coverage & personal content coverage of at least $10,000 per incident.

Question 37

What is management's suggestion on this?

Answer

The management suggests all residents get their hands on a renter’s insurance plan (or verify they're already existing one!) as by doing so, you can have peace of mind knowing that your personal belongings are protected during your renting period.

Question 38

What bills am I responsible for?

Answer

Tenants are responsible for the utilities they consume. This includes but is not limited to gas, oil, electric, water, sewer, trash, and internet.

Question 39

How does this process work?

Answer

The management manages your utility accounts and they pay the providers directly for any bills that are issued. Then, they look at the occupancy in your residence for the duration of the billing period and divide the bill among tenants, based on each tenant’s move-in/out dates, all as permitted by law.

Question 40

When will the bills be issued to me?

Answer

Utility companies bill in “arrears”. This means that you will receive your bill after your actual usage dates. For example: If your billing period for gas is March 1- March 31, the gas provider will read the gas meter on March 31 and then they will generate an invoice and send the invoice to the property. The property will do all the math and charge each tenant through their payment portals. This process may take a few days, so you may not receive the charge until later in April.

Question 41

When are these bills due?

Answer

They encourage you to pay the bills as soon as you can, but no later than 5 days after the bill was received.

Question 42

How do I pay?

Answer

The charges will show up on your payment portal, the same way your rent does. You will be able to see notes on which bill it is by logging in to your payment portal and looking at the comments of each charge

Question 43

Will my bills be prorated based on my move-in/out dates?

Answer

Yes! Your bills will be prorated according to the move-in/out dates on your signed lease. Tenants are responsible for utility usage throughout the active lease term regardless if they’re factually present in the unit. For example: If you move in later than your signed lease or move out earlier than your signed move-out date, you will still be responsible for your share of bills based on the dates on your lease.

Question 44

How will the bills be split amongst roommates?

Answer

Based on the number of tenants with active leases during the billing period.

Question 45

Will I be able to see my utility bills invoice?

Answer

Bills are available for review upon request.

Question 46

What is the $6 monthly service fee?

Answer

The property charges a $6 fee for managing and processing utilities like your internet.

Question 47

How to create and build a clear line of communication?

Answer

When living with roommates, open communication is key. This means that from the beginning, it’s essential to establish a clear line of communication between you and your roommates. Discussing your preferences and boundaries early on can save you a lot of trouble down the line.

Question 48

How to resolve conflicts?

Answer

Establish roommate etiquette for resolving conflicts. When living with roommates, disagreements are inevitable, but it’s important to handle them maturely and respectfully. Come up with rules for conflict resolution, such as agreeing to always listen to each other’s perspectives and taking a break if things get heated.

Question 49

How to keep shared spaces clean?

Answer

One of the most important rules when living with roommates is to keep shared spaces clean. No one wants to come familiar with a messy living room or kitchen, so it’s essential to establish a system for cleaning and maintaining shared spaces.

Question 50

How to respect personal space?

Answer

Respect each other’s privacy by establishing boundaries and discussing rules for entering each other’s rooms. Ask permission before entering someone’s room, even if the door is open. Respect each other’s belongings and privacy by avoiding touching or moving anything in the room without asking first. Remember, everyone has different comfort levels regarding personal space. Some roommates may be more introverted and value their alone time, while others may be more extroverted and enjoy socializing.

Question 51

How to establish responsibilities?

Answer

Establish responsibilities for bills, rent, and utilities. This means discussing splitting bills such as rent, setting up a cost-sharing system, and ensuring everyone knows their financial responsibilities. Also, discuss expectations for sharing chores and responsibilities.

Question 52

How to create rules for guests and parties?

Answer

Rules for guests and parties ensure everyone feels comfortable and respected in their living space. Ensure all roommates are comfortable with the number of guests and the frequency of their visits.

Question 53

How to establish rules for safety and security?

Answer

Establish safety rules to create a secure living space for everyone. Discuss emergency procedures and establish a plan for what to do in an emergency. This could involve creating an emergency contact list, designating a meeting spot outside the building, and discussing evacuation procedures.

Question 54

Can I move-in without paying a security deposit?

Answer

If your application is approved, you can move in deposit-free if you sign up with either of their partner The Guarantors.

Question 55

How soon will I receive my security deposit after moving out?

Answer

They refund security deposits within 14 business days of your move-out date.

Question 56

What are the utility bills with the accommodation?

Answer

Depending on your home, you will be charged for electricity, water, gas/oil, and internet. Your portion will be calculated depending on the number of roommates.

June Homes 10009 New York City

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