Binary Hub Dublin

Question 1

Do I have to be student to live here?

Answer

Yes, you must be a student, enrolled in a college/university and be 17 years or older at check-in.

Question 2

Do I need to have guarantor?

Answer

Yes, but only if you have requested to pay in installments. Without a guarantor, you’ll be required to pay your rent in full in July.

Question 3

Can I extend my stay?

Answer

If there are rooms available, you should be able to extend your stay after you have moved in. Please speak to the accommodation team while in the building to arrange an extension.

Question 4

What do I do If something isn’t working in my apartment/ flat?

Answer

If you have any maintenance issues, you can simply log into the portal and select the "maintenance" option at the top. Once you've done that, then log in your issue and give as much detail as possible.

Question 5

Can I speak with someone from here If I have some personal problem?

Answer

Our friendly team are always happy to lend an ear. Before talking to them, we’d advise you contact your university support team first, since they may be able to offer you advice. If you would like to speak with the Accommodation Manager, you’re welcome to book an appointment and they’ll be happy to meet with you.

Question 6

Can I receive post?

Answer

Absolutely, you’ll have your own post box in reception and will be given a key to check your post at any time of the day/night. Parcels can be delivered to reception for us to look after, just bring your ID when coming to collect them. However, please be aware of our postal policy when using this service.

Question 7

Can I park my car?

Answer

We don’t offer parking on site as part of this property.

Question 8

Is there somewhere to keep my bike?

Answer

There is! You’ll find plenty of secure bike storage available for you to use throughout your time.

Question 9

Will I be sharing a room?

Answer

All our non studio accommodation with the exception of twin rooms are only for single occupancy. We are happy to accept Dual occupancy requests for selected studios.

Question 10

Who is responsible for cleaning my studio?

Answer

That’s down to you – you can bring your rubbish/recycling to the bin store, and all collections are included in your rent.

Question 11

Who cleans the communal areas?

Answer

Our team will take care of that, but please respect these living areas, as we’re proud of what we’ve done with them.

Question 12

Where can I smoke?

Answer

Our buildings and grounds are strictly non-smoking but you’re welcome to smoke outside of the building at least 5 metres away from doors and windows.

Question 13

Can I arrange to live with my friends?

Answer

Yep, we want you to be as comfortable as possible when you’re with us. Just let us know you wish to live on the same floor when making your booking. If you don’t know anyone else moving to the residence, don’t worry – most students come on their own and soon make friends once they’re here.

Question 14

Can I choose what floor I live on?

Answer

Yes, you’ll be able to let us know your preference at the time of booking.

Question 15

Can family & friends visit?

Answer

Please refer to local COVID-19 advice. Generally your guests are welcome to come and see you throughout your studies. You can have one guest stay in your room with you 3 nights a week, but you must be present the entire time and sign them in on arrival.

Question 16

Who is responsible for a guest while they’re on the premises?

Answer

You are responsible for your guest. They must be signed in/out and follow all our regulations while on the property.

Question 17

What is the payments schedule & will I need to pay a deposit?

Answer

As Summer stays are limited to 10 weeks, you will need to make a full payment up front, before you arrive at the residence. Your booking is not complete until payment is made and until payment is made the room is not secured. Summer stays do not require a deposit payment.

Question 18

What time can I arrive, what time is check-out?

Answer

You can check into the room at 16:00 on the day of your check-in. On the day of your check-out you will have to vacate the room by 10:00. If you do arrive early for your check in, you may be able to get your keys early if the room is ready, if not you can relax in one of our communal areas until it is clean.

Question 19

Will anyone be at reception to meet me?

Answer

Our receptions are staffed 8AM to 5PM. However, if you are planning to arrive at the weekend or out of office hours it is best to either phone ahead or email first. If the reception is closed when you arrive it is most likely as the team member is helping another resident. In this case you should press the buzzer and call the security number for assistance.

Question 20

Can I leave early?

Answer

Yes, you are free to leave when you like, however you will not be liable for a refund unless another student takes over your booking. Please let our team’s know when you are planning on checking out.

Question 21

Do I have to be a student to rent a room?

Answer

You will need to be a student in full-time education. If you have finished University and are completing an internship of work programme you can stay in our residence if you have not yet graduated from your course.

Question 22

What do I need to bring?

Answer

Our rooms are not like a traditional hotel, and do not come with bedding, towels, bathroom supplies or cooking equipment, so we advise you to either bring your own or purchase in advance from our partners. All rooms will come with a toilet roll.

Question 23

How do I book a viewing?

Answer

We’d love to show you around! Please book a viewing slot on our website.

Question 24

How long does it take to view the accommodation?

Answer

Usually about 30 minutes.

Question 25

What If I need to re-arrange or cancel my viewing?

Answer

No problem, just give us a call and let us know.

Question 26

Will my property have Wi-Fi?

Answer

Indeed, it will. With our standard package, you will get free high-speed WiFi connection throughout the property, including bedrooms that have a wired connection. You can connect up to 3 devices, so it's perfect for browsing Instagram, watching your favourite Netflix series and studying of course!.Indeed, it will. With our standard package, you will get free high-speed WiFi connection throughout the property, including bedrooms that have a wired connection. You can connect up to 3 devices, so it's perfect for browsing Instagram, watching your favourite Netflix series and studying of course!.
The Internet is provided by our reliable partner, Ask4 and they give you the option to upgrade your package for a small fee if you need extra speed for those gaming nights.
Please speak to your residence team for further information.
Speeds over WiFi may vary depending on several factors, such as the type of device you use and where you are when you’re trying to connect. The average attainable speed at peak times (8 pm – 10 pm ) is 80% of the internet access speed.

Question 27

How do the laundry facilities work?

Answer

The laundry service is super easy to use! Download the Circuit Laundry app and head down to the Laundry Room. All the instructions you need will be there to fully utilise the service.

Question 28

Can I personalise my room?

Answer

Absolutely! We want you to be as comfortable as possible, so turn your room into a space you love to live in. Just make sure its returned to us the way you found t upon checkout. If not, damage charges will apply.

Question 29

Can I pay my rent monthly?

Answer

We prefer to receive rent in four instalments throughout the year. Our instalment dates are aligned with the University term if you are receiving student loan support or a scholarship.

Question 30

Can I move in before my tenancy/licence start?

Answer

Please contact us to check availability.

Question 31

Any Age Restrictions ?

Answer

Tenants must be 18 to qualify for tenancy.

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