Westwood Student Mews

Question 1

Can I smoke in my room?

Answer

No. As per your Licence Agreement, if you're caught smoking or tampering with smoke/fire detectors a charge may be applied to your account to cover call out charges of a fire engineer to check or repair the equipment. There are designated smoking areas at each of our developments which you are welcome to use.

Question 2

What bills do I need to pay?

Answer

All utility bills (gas, electricity and water), WiFi and contents insurance for your belongings are all included. If you bring your own television or use one that is pre-installed in your room then you will have to buy your own TV licence. See www.tvlicensing.co.uk for further details.

If you cease to be a full time student during the occupation of your room then you will become liable for council tax. If the second occupant of a double occupancy room is not a student then they may also be liable for council tax.

Question 3

How long is the contract?

Answer

Most of their contracts run for either 43, 44, 50 or 51 weeks. This will be indicated when you make a booking.

Question 4

What is included in my rent?

Answer

All your utility bills (including super-fast broadband and WiFi) are included, as is contents insurance for your room.

Question 5

Can I move in earlier or later than my licence agreement date if need be?

Answer

This depends if your room is ready, so it’s best to contact the scheme direct. You would need to pay for the extra days beforehand.

Question 6

What's the best way for me to pay for my rent?

Answer

Debit card, credit card or bank transfer are all fine – make your choice when you complete your booking.

Question 7

When's the latest I can book?

Answer

As long as there’s a room available. We keep our website perfectly up to date so you’ll be able to see where their spaces are.

Question 8

Can I book if I'm under 18?

Answer

All residents living at one of their schemes in England are required to be over the age of 17 during the academic year booked, and residents living in their schemes in Scotland to be age 16 or over.

Exceptions may be available on a case-by-case basis, and you will need to contact the site to get approval. If in doubt, please contact the respective schemes and the on-site team will be able to advise you.

Question 9

How do I apply for a visa to the uk?

Answer

You can apply for a student visa to study in the UK if you’re 16 or over and you:

- have been offered a place on a course by a licensed student sponsor

- have enough money to support yourself and pay for your course - the amount will vary depending on your circumstances

- can speak, read, write and understand English

- have consent from your parents if you’re 16 or 17 - you’ll need evidence of this when you apply

Question 10

How do I open a bank account?

Answer

The UK has lots of banks, including National Westminster (NatWest), Barclays, RBS, Santander, HSBC and Lloyds. All of these offer special bank accounts for students, which usually include an interest-free overdraft. All high street banks have the same basic range of services – savings accounts, credit cards, overseas cash transfers and so on – but they offer different deals to attract new customers, so shop around to find your favourite.

To open a bank account you’ll need to visit a branch of your bank (check to see if your chosen bank has a branch near your management location) with the appropriate ID. Your passport, driving licence and one or two forms of proof of address (such as a bill or licence) will usually be enough. Bank accounts take a few days to get up and running, so try to open yours before you leave for university – or make sure you have a credit card to keep you going when you arrive.

Question 11

If I want to get a part-time job, where should I look for opportunities?

Answer

You’ll find that your student union often has job adverts, and if you’re looking for shop, bar or restaurant work you can usually spot “Help wanted” signs in the shop windows. Your local Jobcentre will also have opportunities – simply head to the website and search by area.

Question 12

How do I register with a doctor?

Answer

Most surgeries now offer online registration – once you’ve found your local GP, check their website. Check with them too for any recommendations.

Question 13

If I'm an international student can I open a bank account in the uk?

Answer

No problem – you’ll just need the same identification as other students. Take your passport, driving licence and at least one proof of address document such as a bill or licence. If you can get a letter from your bank at home recommending you, that’s even better – but you don’t strictly need this, and you absolutely do need the ID mentioned above.

Question 14

Is bedding included with the room?

Answer

No, but you can purchase bedding and other items from their partner UniKitOut .

Question 15

Are there fridges in the rooms?

Answer

Yes – each studio or flat kitchen has a fridge with freezer compartment. Unfortunately, you cannot bring your own fridge as this would invalidate their insurance.

Question 16

Do I need to bring any furniture?

Answer

All their rooms are all really well equipped with high quality furnishings that provide ample storage and comfort.

Question 17

Are there kitchen facilities in my room?

Answer

Yes – studio rooms and flats have an oven, a hob, a sink and a fridge/freezer and plenty of storage for all your pots and pans. Flats have communal kitchen spaces.

Question 18

Do I need to bring my own saucepans, wok, etc?

Answer

If you would like to bring your own kitchen equipment they have lots of storage space.

You can purchase kitchen equipment and other items from their partner UniKitOut . Save 10% at UniKitOut with the code 'CAPITOL10'.

Question 19

Is there a tv in my room? can I bring one if not?

Answer

Some of their schemes have TV's in the rooms, however should you wish to use it then you will have to purchase a TV licence. To check if your room has a TV provided, head over to the room type of your preferred location to see what's included in your room.

If the scheme does not provide a TV, you are more than welcome to bring your own to plug in. For more information on TV Licensing then please visit www.tvlicensing.co.uk.

Question 20

Is there a common room?

Answer

One of the best things about living with management is the amazing communal space that is open for all residents to enjoy. They've got TV areas, pool tables, private or group study areas that are all perfect for you to enjoy on your own or in a group. They also hold regular social events in the common areas - check your information pack when you arrive for details.

Question 21

Are there bike storage facilities on site?

Answer

Yes – they try to be as eco-friendly as possible so each of their schemes have plenty of secure bike storage space.

Question 22

Can I bring my car?

Answer

All their developments are based in fantastic city centre locations, with great transport links nearby. They also try and be as eco-friendly as possible so they don't encourage students to bring cars. Very limited parking is available on a case-by-case basis – if you have a genuine need to keep a car at university, you can contact the management for your chosen management development to discuss your options. All their developments have nearby public car parks, perfect for when friends and family visit. Short term car access is available for dropping off or picking up your belongings.

Question 23

Do you have a gym?

Answer

Most of their schemes have gyms. They are completely free to use for all their residents. Unfortunately, their insurance does not cover guests to use the gym.

To check if the scheme has a gym, head over to the location page to find out more.

Question 24

Where do I wash my clothes?

Answer

All their developments have easy to use laundry rooms with washing and drying machines (operated by Circuit Laundry). You can top up your laundry card from your computer and then use it to pay for your washing, or use your phone through the mobile app.

The laundry rooms are open 24 hours and they do not provide detergent.

Question 25

Can I bring my e-bicycle or e-scooter?

Answer

E-bicycles and e-scooters are strictly prohibited at all of their sites as they pose a significant fire risk.

Question 26

What happens if there is a breakage or problem with my room?

Answer

You can log all maintenance issues online through the Student Portal. Their onsite maintenance team will respond to the issue as soon as possible.

Question 27

Am I allowed to bring electrical appliances with me?

Answer

For safety reasons, they can’t allow any overseas electrical equipment that doesn’t comply with all relevant British standard. They do not allow portable heaters in any of their rooms.

Question 28

Do I have to supply my own food?

Answer

Yes you do. All their sites have plenty of local supermarkets nearby.

Question 29

Can my friend store their things/belongings/luggage in my room?

Answer

No. Letting someone else store their things in your room is a breach of your Licence Agreement, and it will also invalidate your insurance coverage.

Question 30

Can I have guests to stay?

Answer

Of course. They normally allow a maximum stay of two days per visit for guests but they will need to sign in/out at reception (this is outlined in their guest policy which you will sign when you move in). Guests are not allowed their own key.

Question 31

Is insurance included in my rent?

Answer

Yes – they provide complete personal contents insurance to protect you and your belongings.

Question 32

Is your accommodation suitable for mature students?

Answer

Of course! You can enjoy the social aspect of student living, while hanging onto some personal space in one of their self-contained rooms.

Question 33

Are there specific times of day I have to move in?

Answer

So things don’t get too hectic, they will send all students different timeslots prior to move in so you can book your slot.

Question 34

Am I able to have a party in my room if I want one?

Answer

They don't allow parties in your room - this is because they host regular parties and social events in the common areas throughout the year.

Question 35

Whose responsibility is it to clean my room?

Answer

You’ll be in charge of cleaning your own room and helping to clean the communal area of your flat (if applicable). However, they do offer a cleaning service at a cost (details are in your arrival pack and on the Student Portal).

Question 36

How safe is my room?

Answer

Your room is very safe - all door entry is secured with a lock system and all communal space has CCTV.

Question 37

How safe is the development?

Answer

All their developments have staff on site 24 hours a day, monitoring the entire site to protect you and their buildings.

Question 38

What is the student portal?

Answer

The Student Portal is your online info guide. You can use it to report maintenance issues, book a cleaner, find out if you have post, as well as find useful documents like your Welcome Pack.

Question 39

Is management affiliated with the university in any way?

Answer

They’re not part of a university, but they have excellent working relationships with all the universities whose students they look after.

Question 40

Is management a member of an accreditation scheme?

Answer

Yes they are a member of ANUK/Unipol National Code for Larger Developments. management’ is part of the National Code under their sister brand’s, Student Castle, accreditation.

Question 41

Can I use the common room facilities to run a private club/event/business?

Answer

No, the facilities are only for their residents. It is only polite not to abuse this.

Question 42

What happens if I stop being a full time student?

Answer

You can still live at management until the end of your licence period, however you will become liable for council tax during this time. They can help you try and find somebody to take over your licence should you wish to leave, however this cannot be guaranteed.

Question 43

Can I choose my flatmates?

Answer

You can request to be in a room close to or within the same flat as your friends, however this is subject to availability. They will do all they can to accommodate your request. Subject to availability you may request to be in a single sex cluster flat for religious or cultural reasons.

Question 44

What does management do for the environment?

Answer

They’re committed to considering – and, where possible, reducing – their impact on the environment across everything they do. They focus on green methods of construction and waste reduction, and all their developments have the facilities for you to carry on their eco-friendly mission! You can do your bit by recycling as much as possible.

Question 45

Are there recycling facilities on site?

Answer

Of course. Every site is equipped to recycle cardboard, plastics, paper and glass. To recycle other items, check out the options with your scheme manager.

Question 46

Do I need to pay a deposit to book a room at this property?

Answer

To learn more about the deposit requirement, please check the policy section above, or feel free to reach out to your Admistay agent.

Question 47

Is a guarantor required to book a room at this property?

Answer

For more details about guarantor requirements, refer to the policy section above or connect with your Admistay agent.

Question 48

Can I pay in instalments?

Answer

For more information on payment plans, refer to the policy section above, or contact your Admistay agent for assistance.

Westwood Student Mews

About Westwood Student Mews

About Westwood Student Mews

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About Westwood Student Mews

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