Londonist The Lyra, London

You can book with a conditional offer and should provide your acceptance letter once received.

You can pay using debit/credit cards or through bank transfers.

No, there are no extra charges for living at one of their residences. All bills and the use of residential facilities are included in your fee. However, you would be expected to pay for the laundry service.

Once the first instalment and any additional fees have been paid, they will provide you with a confirmation letter securing your booking.

Yes, dual occupancy is welcome. Contact your sales representative for further information.

Yes, an online viewing can be arranged. Let your sales agent know, and they will set it up for you.

There are no additional fees unless you opt for extra services like laundry.

Pets are not permitted at the property in Paddington. The only exception is registered assistance dogs.

As a minimum age requirement, all residents must be or have turned 18 during their tenancy with them. This is to ensure a safe and comfortable living environment for all their residents.

The residence has amenities such as an on-site gym, courtyard, study spaces, games area, cinema, on-site laundry, and social spaces.

All rooms have a bed, desk, and chair. You can also purchase appliances by contacting your sales agent.

All your energy, water and utilities are included in the rent, making it easier to budget.

It is important to note that the room pictures on the website only indicate the room type and not the actual room you may be allocated.

Events are held at some residences, and you can always meet and interact with other students in communal areas and social spaces.

Yes, instalments are available with a maximum of six payments based on your booking duration.

No, a guarantor is not required to complete your booking with them.

For any maintenance issues, please get in touch with the operations team using the contact details provided.

Any belongings left behind may be stored temporarily or disposed of, and storage fees may apply.

Additional services can be easily booked through the student portal.

Report any maintenance issues to the operations team using the contact details provided before check-in.

You must vacate your room by 10 am on the final day of your booking.

You will receive the contact information for the operations team before you check in.

After checkout, your room will be inspected. If everything is in order, the finance team will contact you to initiate the refund process.

The operations team should be notified of all maintenance issues. You will given their contact details before check-in.

Leftover belongings may be stored or discarded, and you could be charged for storage. Property is not responsible for any forgotten items.

You should not leave any of your belongings behind after checking out, if you do so, these items may be stored or destroyed at your own risk. Accommodation DMC is not responsible for any belongings left after your checkout date. If they temporarily store your items, you will be subject to a weekly storage fee.

Room changes are allowed based on availability and may involve additional charges.

Your room number will be provided when you check in at the reception.

Yes, stay extensions are possible, depending on availability. Contact your sales agent for support.

You’d be expected to provide a valid ID and an enrollment confirmation.

It depends on availability. Changing your room or residence is possible, and extra fees may apply.

In the event of any damage, the deposit will be adjusted or withheld fairly, depending on the extent of the damage.

Yes, you can request to change your room or residence, subject to availability. Additional fees may apply.

If any damage is found during the room inspection, part or all of the deposit may be withheld.

The reception team will guide you through the check-in process.