New Yorker New York

Question 1

What are the dates I can make a reservation?

Answer

Property books all reservations by the semester. Current semester dates can be found on each residence page. Go to the residence you are interested in, and look for the semester options in the Rooms & Rates section

Question 2

What is a guarantor? Who can be one?

Answer

A guarantor is a person over the age of 21, usually a parent, who agrees to be responsible if you are ever unable to fulfill the financial obligations of your housing agreement. If you can’t get a parent to be a guarantor, the next best bet would be a relative or friend.

Question 3

What documents does a guarantor need to provide?

Answer

A guarantor needs to provide a copy of a valid current photo ID and a completed Guarantor Form, which will be sent by the Housing Advisor. Current IDs (valid) are IDs issued by a city/state/federal agencies.

Question 4

Can I reserve housing for dates outside of the published semester dates?

Answer

It is sometimes possible for us to accommodate early arrivals and/or late departures at an additional cost. Approvals are dependent on which residence you are booking, as well as availability. Please make your reservation, and they will do they absolute best to accommodate your request.

Question 5

What is included with the room rates?

Answer

The room rate includes all utilities (electric, AC/heat, water), a basic student-style furnished room (bed, desk, dresser or closet, desk with chair), Wifi in your room and throughout the building, fitness center, laundry facilities (laundry cost is not included), 24-hour security in the building, microwaves (in all buildings except New Yorker and Hudson Yards), and apartment-style or small refrigerator. Property Student Life staff is on call 24/7 for emergencies and also plans several free and low cost activities each month, which you are invited to attend.

Question 6

Can I reserve for 9 or 12 months and cancel after the first semester?

Answer

You can reserve for 9 or 12 months with property, however if you cancel after the first semester, the guarantor will be responsible to guaranty payment pursuant to the License Agreement and the Guaranty. Cancellations made after the deadline will NOT receive refunds and the client will be responsible for the full cost of the reservation pursuant to the License Agreement. If you are unable to secure a guarantor, then you will be required to pay for the semester housing in full before moving in. Please speak directly with a Housing Advisor about your situation by calling.

Question 7

What happens if I can't get a guarantor?

Answer

If you are unable to secure a guarantor, then you will be required to pay for the semester housing in full before moving in. Please speak directly with a Housing Advisor about your situation by calling.

Question 8

I don’t need the room for the entire period. Can the rate be prorated for the weeks I won’t be there?

Answer

No, unfortunately property do not offer any prorated room rates.

Question 9

After reserving my room, when do I receive information about check-in, what to bring, etc?

Answer

Most of the information you need to start planning your stay is in the FAQ section or can be found in the Student Life section. You will also receive an email from Student Life providing you with all of the information you need.

Question 10

Does property offer short-term (daily, weekly, etc.) accommodations to individuals?

Answer

Property do not offer daily or weekly reservations. However, there may be times when they will offer short-term reservations. Please call and speak to a Housing Advisor for current options.

Question 11

Can I reserve for one month?

Answer

There may be times when property can offer short-term reservations. Please call and speak to a Advisor for current options.

Question 12

What is the cancellation policy?

Answer

To ensure the integrity of your reservation, all cancellation requests MUST be received by property through DocuSign or sent via certified or registered mail. Your request MUST be processed by DocuSign or via email/fax by 11:59 pm, New York City Time, or postmarked on or before the cancellation deadlines set forth below to be eligible for a refund. Cancellation requests processed or postmarked after the deadline or sent via a different method will result in NO REFUND of monies paid. Cancellation deadlines by semester: a. Fall Only Reservations - July 15
b. 9 and 12-month Reservations- July 15
c. Spring Only Reservations- Nov 15
d. Summer Only Reservations - April 15 Cancellations received or postmarked after the deadline will NOT receive refunds and the client will be responsible for the full cost of the reservation pursuant to the License Agreement. If there is a guarantor (required for 9 and 12-month reservations), the guarantor will be responsible to guaranty payment pursuant to the License Agreement and the Guaranty. The client also understands that the Membership Fee is Non-Refundable and Non-Tranferbale. All refunds are processed via check within 8-10 weeks and mailed to the client.

Question 13

Can I use financial aid to pay for property housing?

Answer

You can speak with your school when applying for financial aid, and let them know that you will need funds for living expenses. Since financial aid is typically paid to you directly, You need to coordinate how the funds get from your school/other third party to property.

Question 14

What is the $250 membership fee for?

Answer

As a not-for-profit company they are obligated to require membership. The fee that is charged is incorporated into the operating cost budget for property. Each property resident is required to pay a membership fee in order to reside with us.

Question 15

What forms of payment are accepted?

Answer

Property accept all major credit cards. Complete the reservation or make a credit card payment over the phone. You may also pay with a Money Order, Certified Check or Traveler’s Check made out to Educational Housing Services, Inc. Please note that property does not accept personal checks. vices, Inc. Please note that property does not accept personal checks.

Question 16

What do I have to pay when submitting my reservation? Can I pay monthly?

Answer

Property do not offer monthly payments. The payment structure for each reservation type is: When making a Fall Only reservation, property require 50% of the room fee plus the membership fee ($250 if you are a new resident, $125 if you are a returning resident).The second 50% is due August 1.
When making a Spring Only reservation, they require 50% of the room fee plus the membership fee ($250 if you are a new resident, $125 if you are a returning resident). The second 50% is due December 1.
When making a 9 or 12 month reservation, they require 30 % of the room fee plus the membership fee ($250 if you are a new resident, $125 if you are a returning resident). The second 30% is due August 1 and the remaining 40% is due December 1.
When making a summer reservation, they require 100% of the room fee +plus the membership fee ($250 if you are a new resident, $125 if you are a returning resident).
For any other semester or for reservations that are placed after the above dates, please call and speak to a Housing Advisor for payment options.

Question 17

How much does it cost to live with property?

Answer

Prices are dependent upon which semester, building and room type you choose. Under each of property building pages, you can select each room type to see the exact rate. All of properties and room types are at different price points, so speaking to one of their Housing Advisors is the best way to find out what would work best for your needs and budget. Keep in mind that rates are given by academic semester and are inclusive of all utilities, cable, Internet, etc. Housing Advisors can be reached at.

Question 18

What is the check-in procedure?

Answer

You will receive an email with details from the Student Life department at least two weeks prior to check-in. You will need to show a valid photo ID at check-in. An approved government-issued photo ID can be either a driver’s license or other state-issued ID. Non-US persons can present a passport.

Question 19

Can I send packages to property before I check in?

Answer

Unfortunately, property do not have enough storage space to hold packages for more than one business day. If you have not checked in, all packages received could be returned to sender.

Question 20

Can I live with a friend?

Answer

Sure! If availability at the time of reservation allows you both to book the same room type, in the same building, they would be happy to put you together. Please make sure that BOTH of you request to live with each other when you are making your reservation with your housing advisor.

Question 21

How are roommates paired?

Answer

Property assigns residents to one of three types of rooms, Female, Male or Neutral. Single gender rooms (Female, Male) are assigned to residents whose gender identity aligns with the gender of that room and who wish to live in a single gender room. Neutral gender rooms allow residents to reside with other residents regardless of gender identity, sex or gender expression. By selecting this option, residents commit to living in a room/suite occupied by other residents who also prefer gender neutral housing and whose gender identity may or may not match their own. Property take several factors into consideration when pairing roommates together such as age, sleep schedule and smoking preference. Property always attempt to match roommates based off the information you provide during your room reservation, but it is not always guaranteed. If you have any special requests, please let your Housing Advisor know and property will do property best to accommodate them. If you reserved your room directly with your school/company, they will do all pairing and room allocation.

Question 22

How does room selection work?

Answer

Rooms are assigned on a first come, first served basis depending on your room type. Property cannot guarantee views, floor numbers, closeness to elevators, etc. however, if you have any special request please let us know and they will do their best to accommodate. If you reserved your room directly with your school/company, they will handle all pairing and room allocation.

Question 23

When do student get their roommate assignment and room number?

Answer

Room number and roommate information are provided upon check-in. If you reserved your room directly with your school/company they will do all pairing and room allocation. Does property allow pets? For the sake of cleanliness and safety, residents are not permitted to have pets or animals of any kind, including fish and reptiles, at any time in the building. If you are in need of an service or assistance living animal, please reach out for more information. For more information on building policies please visit the Student Life section.

Question 24

Is there a curfew?

Answer

There is no curfew; property residences have 24-hour front entrance security and residents can enter with their property ID Card. However, property do have quiet hours that are New York City ordinances which are from 11pm-9am. During final exams thry have a 24-hour quiet hours in effect. For more information on building policies please visit the Student Life section.

Question 25

Can I bring my bicycle?

Answer

You are permitted to have a bicycle; however, you must store it in your own room.

Question 26

Does property offer meal plans? Are there kitchen facilities in the residences?

Answer

Since they are not on-campus housing, property do not offer meal plans. However, The New Yorker, St. George Towers, and 55 John Street residences all feature communal kitchens for you to use (cooking supplies not provided). The Marymount and Cooper Square residence offers apartment-style living and includes a kitchen within each apartment. They also offer a variety of discounts to local restaurants.

Question 27

What does property provide, and what can I bring? What size are the beds?

Answer

For a complete list of items you can and cannot bring please. Please note property does not provide towels/linens, kitchenware or housekeeping. Outside furniture is prohibited in the residence to ensure fire safety and cleanliness of the rooms. All of property beds are regular twin size, the mattress is 38" x 75".

Question 28

What is the square footage of the rooms? How can I see the rooms?

Answer

They do not provide square footage for property rooms since not every room is exactly like another, however they offer tours seven days a week at each of property buildings. Please call for times and scheduling.

Question 29

What is Property? How does it work?

Answer

Property manages several dormitory-style student and intern housing facilities in New York City. These are not apartments, and are only open to students and interns. If you are a full-time college student studying at a school in NYC, or a college student coming to NYC for an internship as part of your studies, you are eligible to live with property. Property has more than 25 years of experience offering students and interns safe, high-end dormitory-style housing throughout NYC. Property offers housing on a semester-based system only.

Question 30

Who can live with property?

Answer

To be eligible to live with property, residents must be able to certify either (a) that he / she is currently enrolled as a student and is taking one or more courses, or (b) if the applicant is not taking classes during the semester, the applicant both (i) is registered to take classes in the following semester, and (ii) is working at an internship that provides beneficial learning. Residents must also certify that he/she is currently not listed, and has never been listed, on any state, district, commonwealth or territory sex offender registry. If the applicant is not a resident of the United States of America, the applicant has not been convicted of any sexual offenses that are punishable by the laws of the State of New York. Residents must also have not been previously convicted of a felony.

Question 31

What security measures are in place at property?

Answer

Property is committed to providing its residents with a safe and secure environment where they can pursue their studies or internships. Their safety department at property is overseen by the Director of Public Safety, Fred Neglia, who boasts 30+ years of related experience. Professional security personnel are posted at the entrance of every property residence 24/7. There are also surveillance cameras throughout the buildings and live-in staff members.

Question 32

Should property have renter’s insurance?

Answer

Property strongly urges residents to carry renters insurance. In an unlikely event of fire, theft, water damage or natural disaster, Educational Housing Services does not accept responsibility for an damage incurred to personal property. Parents are also encouraged to check to see if their home owners policies covers their children’s belongings while at school and if not, there are several companies that are specialized in the area of residence students.

Question 33

What are the policies (for guests, conduct, etc)?

Answer

Please visit the Student Life section and review the Code of Conduct guide that all residents are expected to follow.

Question 34

If student need to get in touch with a staff member at the residence during or after office hours due to an emergency, is there a number student can call?

Answer

Yes, please visit the Student Life section and look for the Building Contact Information section, then select the appropriate residence.

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